Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Underwriting Agent
All One Risk Managers
11.2022 - 10.2025
Responsible for underwriting Professional Indemnity Insurance for security companies.
Conducted thorough risk assessments to determine coverage and premiums.
Evaluated track record, financial stability, and claims history of security companies.
Collaborated with security companies to identify and mitigate potential risks.
Managed documentation process and issued accurate policy documents.
Worked on claims management, assessing and investigating claims filed against policies.
Conducted market research to stay informed about industry trends and emerging risks.
Built and maintained relationships with security companies and brokers.
Provided guidance and support to clients throughout the underwriting process.
Conducted comprehensive risk assessments to determine appropriate coverage and pricing for clients.
Managed client documentation processes, ensuring accuracy and compliance with regulatory standards.
Maintained accurate and up-to-date client records in the database for efficient information retrieval.
Analyzed performance metrics to identify areas for improvement in customer service and operational efficiency.
Executed data entry tasks with a focus on accuracy and attention to detail.
Assistant Marketing Manager
Dillverri Design And Construction Pvt Ltd
08.2021 - 11.2022
Developed and implemented marketing strategies and plans.
Conducted market research and analyzed consumer behavior.
Managed and coordinated marketing campaigns.
Monitored and analyzed marketing metrics.
Collaborated with other departments.
Managed the marketing budget and allocated resources effectively.
Built and maintained relationships with key stakeholders.
Stayed updated on industry trends and competitor activities.
Measured and reported on the effectiveness of marketing activities.
Led and supervised a team of marketing professionals.
Trainee Reinsurance Consultant
Pan African Reinsurance Brokers
07.2019 - 08.2020
Facultative Reinsurance placements.
Preparing and communicating of Reinsurance Accounting documents.
Seeking for quoted terms from the Reinsurers.
Sending Holdcover instructions to Reinsurers.
Preparing monthly Facultative statements.
Assisting in preparing IPEC reports.
Assisting in Treaty renewals.
Reconciliation of unallocated receipts.
Market visits.
Assisted in the preparation and analysis of reinsurance proposals and quotes.
Provided data entry assistance, ensuring accuracy and completeness of information in the database.
Supported the reconciliation of accounts to ensure financial accuracy and integrity.
Worked alongside senior team members to learn related job tasks and roles.
Reinsurance Intern
ZB Reinsurance Private Limited
08.2017 - 08.2018
Deciding whether applications for reinsurance should be accepted.
Underwriting standard and non-standard commercial insurance products.
Prospecting for new business opportunities in the market.
Communicating and reporting progress on a regular basis.
Collecting information on prospective business.
Achieving business growth in accordance with set targets.
Making changes to underwriting terms and documentation.
Identifying the customer's insurance needs.
Monitoring the ongoing performance of accounts.
Handling mid-term underwriting adjustments.
Advising customers and brokers alike on underwriting matters.
Examined all incoming claims to ensure adequacy of the supporting documents.
Prepared various reports for claim adjudication for various examiners.
Provided required actions for various processes.
Monitored all claims and ensured compliance to all audit requirements.
Reviewed claim files and ensure appropriate coding for all claims.
Assessment, underwriting, pricing and structuring new and renewal treaty business consistent with ZB Re's risk appetite and profit margin expectations.
Performed data entry tasks, ensuring accuracy and consistency in information management.
Compiled and organized data for reporting purposes, ensuring clarity and precision.
Maintained accurate records of all activities performed throughout internship period.
Prepared reports summarizing project progress and results for management review.
Identified needs of customers promptly and efficiently.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
Bachelor's Degree - Insurance and Risk Management
Midlands State University
Zimbabwe
08.2015 - 07.2019
Certificate of Proficiency - Short Term Insurance
Insurance Institute of Zimbabwe
Zimbabwe
01.2019 - 12/2019
Advanced Level - ZIMSEC
Chemhondoro High School
Zimbabwe
01.2013 - 12/2014
Ordinary Level - ZIMSEC
Chemhondoro High School
Zimbabwe
01.2009 - 12/2012
Skills
Good Communication
Microsoft Office
Problem Solving
Customer Service
Risk assessment
Policy issuance
Data analysis
Document management
Client relationship management
Market research
Team collaboration
Effective communication
Positive attitude
Appearance scheduling
Report creation
Information documentation
Polite communication skills
Recordkeeping proficiency
Report generation
Customer service and care
Company organisational skills
Commercial awareness
The ability to analyse data and spot trends
Adaptability
Creative skills, including writing
Good teamworking skills
Communication skills
Numerical skills, including compiling and analysing spreadsheets
Policy cancellation
Languages
Shona
English
Shona
Personal Information
Date of Birth: 04/28/96
Gender: Male
Nationality: Zimbabwean
Marital Status: Single
References
Mr White, Senior Master, Chemhondoro High School, +263772369342
Mr K Mwelenji, Head of Operations, Pan African Reinsurance Brokers, kudakwashe.mwelenji@Pan-AfricanRe.co.zw, +263784069129
Mr K Mhaka, Head of Operations, ZB Reinsurance, kmhaka@zbre.co.zw, +263735013859
Mr F Makaza, Chairperson, Insurance and Risk Management Department, Midlands State University, +263772754721
Mr Silivani, General Manager, All One Risk Managers, +263775175285
Mr Muchiriri, Chief Executive Officer, Dillverri Design And Construction Pvt Ltd, mmuchiriri@dillverridesigns.co.zw, +263772909264
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing