Nyashia Wofford
Amityville,NY
Summary
Versatile and dedicated professional with a history of exceeding expectations, adept in customer engagement and technical proficiency. Leveraged organizational skills to streamline reception operations, enhancing client satisfaction. Demonstrated expertise in Microsoft Office and a commitment to fostering positive customer experiences, contributing to a welcoming and efficient work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
South Shore Kia
05.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Assistant Teacher
Tutor Time Early Childhood Center
07.2023 - Current
- Im an assistant to my lead teacher I have responsibilities such as aiding in lesson planning, providing one-on-one student support, and managing classroom activities
- I have Strong knowledge of classroom activities and teaching methods
- Highly talented to work one-on-one with the students to help them understand and apply principles taught by the classroom teacher
Nanny/Babysitter
Private families
01.2019 - 07.2024
- Provided attentive and nurturing care for children ranging in age from infants to teenagers
- Created a safe and stimulating environment, ensuring the well-being of children at all times
- Engaged children in educational activities, such as reading, arts and crafts, and interactive games
- Prepared nutritious meals and snacks according to dietary restrictions and preferences
- Managed daily routines including bathing, dressing, feeding, and nap schedules
- Established open communication with parents regarding their child's progress, needs, and any concerns that arose during caregiving hours
- Maintained cleanliness of play areas by organizing toys, sanitizing surfaces regularly, and doing laundry as needed
- Built strong relationships with families based on trustworthiness, reliability, professionalism, and genuine care for the well-being of their children
Service Receptionist
Honda
03.2023 - 09.2023
- Some of my responsibilities consist of accurately calculating amount due; collecting cash, card, or checks as payment; and documenting payment received
- Greeting customers as they entered the facility, Faxed, Copied and scanned documents
- As well as other clerical tasks
Team Member
Chick-fil-A
12.2020 - 06.2023
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Assisted management with inventory control and stock ordering
- Built loyal clientele through friendly interactions and consistent appreciation
- Resolved complaints promptly and professionally
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Took initiative to find extra tasks when scheduled duties were completed
Service and parts receptionist
SECURITY DODGE CHRYSLER JEEP RAM
07.2022 - 03.2023
- Some of my responsibilities consist of accurately calculating amount due; collecting cash, card, or checks as payment; and documenting payment received
- Greeting customers as they entered the facility, Faxed, Copied and scanned documents
- As well as other clerical tasks
Education
Bachelor's degree - Business Administration
Suny old westbury
Old Westbury, NY11.2021
Skills
- Cash Handling
- Cashiering
- Cleaning Experience
- Food Safety
- POS
- Shift Management
- Cooking
- Time Management
- Technical Proficiency
- Retail Sales
- Customer Engagement
- Computer literacy
- Experienced in Microsoft Word
- Childcare
- Front desk
- Medical terminology
- Microsoft Office
- Documentation review
- Windows
- Dealership experience
- Medical administrative support
- Restaurant experience
- Bussing
- Food handling
- Cash register
- Food service
- QuickBooks
- Bookkeeping
- Accounting
- Medical office experience
- Organizational skills
Certification
- Customer Service, 02/01/20, 03/01/24
- Certified Medication Aide
- Certified Medication Technician
- AED Certification
- Non-CDL Class C
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Receptionist
South Shore Kia
05.2024 - Current
Assistant Teacher
Tutor Time Early Childhood Center
07.2023 - Current
Service Receptionist
Honda
03.2023 - 09.2023
Service and parts receptionist
SECURITY DODGE CHRYSLER JEEP RAM
07.2022 - 03.2023
Team Member
Chick-fil-A
12.2020 - 06.2023
Nanny/Babysitter
Private families
01.2019 - 07.2024
Bachelor's degree - Business Administration
Suny old westbury
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