Summary
Overview
Work History
Education
Skills
Certification
Attributes
Timeline
Generic

Nyasia Bizzell

Greensboro,NC

Summary

Energetic and personable with a strong foundation in customer service, hospitality, and communications. Dedicated to delivering exceptional customer experiences by combining strong interpersonal skills, attention to detail, and a passion for elevating client satisfaction. Eager to contribute to Ruti’s mission of providing personalized, high-quality service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess

The Cheesecake Factory
10.2023 - Current
  • Deliver seamless guest experiences by efficiently managing the dining room flow and seating assignments.
  • Address customer concerns promptly, ensuring guest satisfaction and loyalty.
  • Maintain clear communication over phone and in-person to manage reservations and inquiries.

Server

Outback Steakhouse
04.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Ensured Guest satisfaction at all times
  • Cultivated warm relationships with regular customers.

Shift Lead

Shake Shack
10.2022 - 08.2023
  • Led a high-performing team to exceed customer service and hospitality standards in a fast-paced environment.
  • Managed daily operations including order processing, food running, and staff supervision.
  • Fostered a customer-first culture while driving team efficiency and organization.
  • Trained new employees and delegated daily tasks and responsibilities.

Cashier

Harris Teeter
01.2022 - 10.2022
  • Consistently provided friendly, efficient checkout experiences to a diverse customer base.
  • Recognized as Employee of the Month for superior work ethic and communication skills.
  • Handled transactions and resolved customer questions to ensure smooth front-end operations.

Education

Bachelor of Arts - Mass Communications

North Carolina A&T State University
Greensboro, NC
05.2025

Skills

  • Exceptional Customer Service & Hospitality
  • Strong Verbal & Written Communication
  • Conflict Resolution & Problem Solving
  • Organizational Management & Team Leadership
  • Microsoft Office (Word, PowerPoint)
  • Creative Writing & Presentation Skills
  • Phone etiquette

Certification

Food Handler Certification

Attributes

  • Passion for building relationships and ensuring customer satisfaction.
  • Adaptability to dynamic environments and diverse clientele.
  • Attention to detail in both communication and service delivery.

Timeline

Server

Outback Steakhouse
04.2024 - 11.2024

Hostess

The Cheesecake Factory
10.2023 - Current

Shift Lead

Shake Shack
10.2022 - 08.2023

Cashier

Harris Teeter
01.2022 - 10.2022

Bachelor of Arts - Mass Communications

North Carolina A&T State University

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