Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

NyAsia Ragland

NC

Summary

An enthusiastic military veteran who is eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel in all areas to help achieve company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand bringing 5+ years of relevant experience across various domains, including research, human-centered design, and corporate innovation strategy. Thrive on developing scalable projects that adapt to organizational growth. Attributes That Define Me: Curiosity, perceptiveness, optimism, courage, entrepreneurial spirit, discernment, and humility.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Household Manager

Myself
03.2022 - Current
  • Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
  • Performed cleaning and organization duties.
  • Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
  • Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
  • Provided regular status updates regarding ongoing tasks or concerns within the household through clear communication channels among relevant parties involved in decision-making processes.
  • Continuously sought opportunities for professional development to enhance skills and knowledge relevant to managing a high-performing household effectively.
  • Monitored and reported any changes in clients' physical and mental health.
  • Developed and implemented individual care plans tailored to needs of each client.

Religious Affairs Non-Commissioned Officer

U.S. ARMY
01.2020 - 03.2022
  • Screened over 150 visitors for references.
  • Organized schedules
  • Managed multi-line call log with 30 calls a day.
  • Analyzed revenue and program cost data to determine budget priorities.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Oversaw daily operations to ensure high levels of productivity.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Provided administrative support to the ministry team by managing appointments, maintaining databases, and handling correspondence with congregants and external partners.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.

Manager of Operations

UNITED STATES ARMY
09.2016 - 01.2020
  • Led, mentored, and trained personnel conducting security and protection in support of global operations while assigned to organization
  • Coordinated over sixty flights while overseas.
  • Provided support to over 2,418 individuals.
  • Supervised and planned multiple events.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Reviewed reports to understand current numbers and trends.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.

Service Crew Member

McDonald's Restaurant
08.2013 - 11.2015
  • Kept customers and crew areas organized.
  • Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
  • Operated cash registers and POS systems, handling over $1,000+ in cash daily.
  • Talked with customers about project specifications, budgets and timelines for top-notch customer service.
  • Assisted evening manager with managing nightshift, increasing overall efficiency, and achieving expedient results.
  • Collaborated with team members to meet high standards of service during peak hours.

Education

Bachelor of Science - Industrial And Organizational Psychology

Purdue University
West Lafayette, IN
05.2025

Skills

  • Decision-Making
  • Market Research and Analysis
  • Conflict Resolution
  • Multitasking Abilities
  • Cultural Awareness
  • Active Listening
  • Customer Service
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Strategic Planning and Coordination
  • Empathetic
  • Strategic Networking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved award and recognition by completing the company's mission in a hazardous environment for nine months with accuracy and efficiency.
  • Developed and executed a strategic roadmap for introducing new services, or processes for entire company to view.
  • Conducted market research to identify emerging trends, and customer needs.
  • Briefed senior leadership insights into actionable strategies that positioned the organization for success.
  • Established partnerships with external stakeholders to drive innovation.
  • Facilitated events to brainstorm ideas.
  • Led organizational change initiatives related to innovation culture, mindset, or processes.
  • Successfully navigated resistance and ensured smooth adoption of new approaches.


Certification

Security Clearance

Timeline

Household Manager

Myself
03.2022 - Current

Religious Affairs Non-Commissioned Officer

U.S. ARMY
01.2020 - 03.2022

Manager of Operations

UNITED STATES ARMY
09.2016 - 01.2020

Service Crew Member

McDonald's Restaurant
08.2013 - 11.2015

Bachelor of Science - Industrial And Organizational Psychology

Purdue University
NyAsia Ragland