Nyazia Abston
Garfield Heights,OH
Summary
Dynamic sales professional with a proven track record at Kts Energy, excelling in building rapport and closing sales. Skilled in objection handling and sales planning, I consistently exceeded quotas by leveraging market insights. Committed to delivering exceptional customer service while driving energy-efficient solutions for clients.
Overview
6
6
years of professional experience
Work History
Door to Door Salesman
Kts Energy
02.2025 - Current
- Established rapport with customers to promote energy-efficient solutions.
- Conducted in-depth product demonstrations to educate potential clients on benefits.
- Managed customer inquiries and provided tailored responses to enhance satisfaction.
- Researched local market trends to identify new sales opportunities effectively.
- Collaborated with team members to refine sales strategies and improve outreach efforts.
- Developed follow-up processes to ensure consistent customer engagement post-sales interactions.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Met or exceeded sales quotas Number months out of Number.
Crew Member
Wendy's
12.2022 - 10.2023
- Collaborated with staff to streamline workflows and improve service speed.
- Trained new crew members on operational procedures and customer interaction standards.
- Contributed to inventory management by monitoring stock levels and reporting shortages.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
Crew Member
McDonald's
12.2021 - 12.2022
- Provided exceptional customer service in fast-paced environment.
- Operated kitchen equipment and adhered to safety protocols consistently.
- Maintained cleanliness and organization of dining and food preparation areas.
- Assisted team members during peak hours to ensure efficient service delivery.
- Handled cash transactions accurately and processed orders swiftly.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Barista
Starbucks
01.2020 - 12.2021
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Provided exceptional customer service, enhancing overall guest experience.
- Operated espresso machines and other equipment with precision and care.
- Handled cash transactions accurately while ensuring security protocols were followed.
Education
High School Diploma -
Cleveland Heights High School
Cleveland Heights, OH05.2026
Skills
- Goal oriented
- Objection handling
- Sales planning
- Building rapport
- Customer service
- Closing sales
Timeline
Door to Door Salesman
Kts Energy
02.2025 - Current
Crew Member
Wendy's
12.2022 - 10.2023
Crew Member
McDonald's
12.2021 - 12.2022
Barista
Starbucks
01.2020 - 12.2021
High School Diploma -
Cleveland Heights High School