Nyceer Morrison
Philadelphia,PA
Summary
Dynamic and results-oriented professional with a proven track record at Pickup Usa, adept in customer service and problem-solving abilities. Excelled in building strong client relationships, enhancing team performance, and significantly reducing food waste. Skilled in fostering positive environments and ensuring safety, demonstrating both critical thinking and compassionate communication. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
8
8
years of professional experience
Work History
Assistant Sales Manager
Pickup Usa
08.2022 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
- Strengthened performance by applying excellent program and project leadership skills.
- Trained new associates in successful sales and performance strategies.
- Hosted multiple events for parents and children in a healthy and welcoming environment.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Front of Store Attendant
Target
08.2019 - 12.2021
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Offered carts to patrons.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Enhanced store appearance by regularly cleaning and maintaining cart storage areas and entryways.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
Cook
Mcdonalds, PDI FOODS
01.2017 - 07.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Camp Counselor
Summer Youth Employment Program
07.2016 - 08.2016
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Education
Bachelor of Science - Biology
Morgan State University
Baltimore, MD05.2025
High School Diploma -
Academy@Palumbo
Philadelphia, PA06.2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Child Supervision
- Decision-Making
- Creative and Energetic
- Relationship Building
- Positive Reinforcement
- Safety Management
- Compassionate communication
- Enforcing Rules
Timeline
Assistant Sales Manager
Pickup Usa
08.2022 - Current
Front of Store Attendant
Target
08.2019 - 12.2021
Cook
Mcdonalds, PDI FOODS
01.2017 - 07.2018
Camp Counselor
Summer Youth Employment Program
07.2016 - 08.2016
Bachelor of Science - Biology
Morgan State University
High School Diploma -
Academy@Palumbo
Similar Profiles
Jaelin BrownJaelin Brown
Operations Manager/Front Desk at Pickup UsaOperations Manager/Front Desk at Pickup Usa
Josiah HinkleJosiah Hinkle
Youth Sports Coordinator at Pickup USAYouth Sports Coordinator at Pickup USA
Anthony PronsatiAnthony Pronsati
Youth Coach at Pickup UsaYouth Coach at Pickup Usa