Open To Work
Hi, I’m
Nycole Carter
Columbus,OH
Summary
Crisis intervention professional prepared to bring extensive experience to new role. Proven in providing high-quality mental health support and crisis management services. Known for effective team collaboration and reliability in dynamic environments. Skilled in de-escalation techniques and client assessment.
Overview
11
years of professional experience
Work History
United States Army, Enlisted Reserves
68W Health Care Specialist (Combat Medic)
11.2014 - Current
Job overview
- Leading Duties: Squad Leader, Unit ODTA, Citi Manager, CLS Trainer
- Joint Task Force Trainings: Tokyo, Japan & Guatemala
OhioGuidestoneDelaware, OH
MRSS Crisis Clinician
08.2025 - Current
Job overview
- Performed in-depth evaluations of crisis situations to address immediate mental health needs effectively.
- Assessed client situations and developed individualized care plans to support families facing distressing circumstances.
- Facilitated collaboration among multidisciplinary teams to devise effective intervention strategies.
- Provided crisis intervention and support during high-stress situations, ensuring client safety.
- Facilitated mentorship for junior clinicians to strengthen skills in crisis management and improve patient engagement strategies.
- Led training workshops on crisis response techniques for staff development initiatives.
- Maintained accurate documentation for quality assurance and adherence to fidelity requirements.
- Reduced hospitalization rates through effective assessment, intervention, and referral of clients in crisis situations.
SynteroHilliard
School-Based Prevention Counselor
01.2024 - 08.2025
Job overview
- Assigned 3 Elementary Schools in Hilliard City School District (HCSD) Horizon Elementary, Hoffman Trails Elementary, & Washington Elementary
- Facilitated student engagement for ages 5 to 12 across kindergarten to fifth grade.
- Exercised discretion and judgment to implement effective prevention interventions.
- Led small group facilitation for up to 12 students.
- Facilitated educational sessions for school staff on addressing mental health challenges among youth.
- Coordinated assessment and refinement of strategic prevention framework strategies to ensure effective outcomes.
- Developed innovative curriculums to tackle high-need academic challenges.
- Conducted comprehensive crisis assessments and suicide screenings to ensure immediate support for individuals in distress.
- Assessed client needs and crafted tailored safety plan addressing risk factors and cultivating family strengths.
- Ensured documentation compliance with all agency regulations and standards using EHR CareLogic.
Maryhaven, INC.Union County
Crisis Clinician
02.2023 - 03.2024
Job overview
- Assessed walk-in client needs through comprehensive evaluations to determine appropriate crisis interventions.
- Provided supportive counseling and therapeutic interventions in high-stress environments to stabilize clients.
- Conducted thorough assessments and crafted tailored safety plan addressing client-specific needs and risks.
- Generated pink slip documentation to facilitate inpatient psychiatric hospitalization upon meeting state criteria.
- Ensured safety by conducting follow-ups within 24 hours.
- Facilitated timely completion of documentation within 36 hours to ensure accurate patient records using EHR (CATT).
Maryhaven, INC.
MRSS Crisis Clinician
02.2023 - 03.2024
Job overview
- Performed in-depth evaluations of crisis situations to address immediate mental health needs effectively.
- Assessed client situations and developed individualized care plans to support families facing distressing circumstances.
- Facilitated collaboration among multidisciplinary teams to devise effective intervention strategies.
- Provided crisis intervention and support during high-stress situations, ensuring client safety.
- Facilitated mentorship for junior clinicians to strengthen skills in crisis management and improve patient engagement strategies.
- Led training workshops on crisis response techniques for staff development initiatives.
- Maintained accurate documentation for quality assurance and adherence to fidelity requirements.
- Reduced hospitalization rates through effective assessment, intervention, and referral of clients in crisis situations.
The Counseling Center of Wayne & Holmes Counties
Crisis Therapist
08.2021 - 08.2022
Job overview
- Assessed walk-in and community based client needs through comprehensive evaluations to determine appropriate crisis interventions.
- Provided supportive counseling and therapeutic interventions in high-stress environments to stabilize clients.
- Conducted thorough assessments and crafted tailored safety plan addressing client-specific needs and risks.
- Coordinated consultations and referrals for patients to ensure access to appropriate community resources and psychiatric care.
- Executed timely completion of assessments documentation within 24 hours utilizing EHR (Credible).
COVID-19 New York City (Urban Augmentation Medical Task Force - UAMTF)New York City, NY
Social Work Assistance
03.2020 - 05.2020
Job overview
- Assisted in case management and resource allocation for individuals affected by COVID-19.
- Communicated updates to families over the phone regarding COVID ICU patients.
- Coordinated logistical support for outreach programs to enhance community engagement and access to services for at risk populations.
- Provided essential advocacy for patients and families, addressing isolation and mental health issues during pandemic separation.
- Utilized Epic platform to enhance collaboration and information sharing with nursing staff, social workers, and hospital teams.
M.A.S.H. Pantry & Resource Center
08.2020 - 01.2023
Job overview
- Coordinated student internship through Capital University
- Assisted with day-to-day pantry operations - gathering food from local agencies, coordinating pick-up times, stocking shelves, contacting and interaction with agency clients
- Developed programs for Veterans - PEER Support Groups & Honor Greenhouses
- Requested partnerships with local organizations to support Non-Profit Development
- Composed and requested grants from nationwide organizations
- Worked closely with Military Organizations across Central Ohio
- Continuation of long-term Volunteer involvement after completion of my internship
Alvis 180 - POWER ProgramColumbus, OH
06.2018 - 08.2018
Job overview
- Coordinated through Columbus State Community College Social Worker Program
- Worked with clients one-on-one and within group setting to facilitate recovery through Medication Assisted Treatment utilizing Vivitrol
- Assisted clients to recognize thinking errors and consequences that lead to recidivism
- Lead Alcohol and Other Drug (AOD) Groups and Cognitive Behavior Groups as requested
North Community Counseling Center, BridgeColumbus, OH
Case Manager - Student Intern
01.2018 - 05.2018
Job overview
- Coordinated through Columbus State Community College Social Worker Program
- Linked clients to resources and agencies throughout the community
- Conducted client updates using electronic health record (Carelogic)
- Met clients in office, in community, and in home as requested
Education
Capital University – School of Social Work
Bachelor of Science from Social Work
12.2021
University Overview
- Phi Alpha Member
- GPA: 3.9/4.00
Columbus State Community College
Associates of Art from Social Work
12.2018
University Overview
GPA: 3.718/4.00
Skills
- Telehealth proficiency
- Substance abuse awareness
- Client advocacy
- Multicultural competence
- Accurate diagnosing
- Child and adolescent counseling
- Suicide screening & suicide prevention
- Documentation skills
Credentials And Certifications
- Licensed Social Worker (Ohio), S.2106796, 2021-07-01, Present
- CDCA Phase II (Chemical Dependency Professionals Board), CDCA.167574, 2017-07-01, 2023-04-30
- Nationally Registered EMT-B, E3233005, 2016-01-01, Present
- CPR Certified (American Heart Association), 2016-01-01, Present
Undergraduate Internships
- M.A.S.H. Pantry & Resource Center, 2020-08-01, 2023-01-31, Coordinated student internship through Capital University, Assisted with day-to-day pantry operations - gathering food from local agencies, coordinating pick-up times, stocking shelves, contacting and interaction with agency clients, Developed programs for Veterans - PEER Support Groups & Honor Greenhouses, Requested partnerships with local organizations to support Non-Profit Development, Composed and requested grants from nationwide organizations, Worked closely with Military Organizations across Central Ohio, Continuation of long-term Volunteer involvement after completion of my internship
- Alvis 180 - POWER Program - Columbus, OH, 2018-06-01, 2018-08-31, Coordinated through Columbus State Community College Social Worker Program, Worked with clients one-on-one and within group setting to facilitate recovery through Medication Assisted Treatment utilizing Vivitrol, Assisted clients to recognize thinking errors and consequences that lead to recidivism, Lead Alcohol and Other Drug (AOD) Groups and Cognitive Behavior Groups as requested
- North Community Counseling Center, Bridge - Columbus, OH, Case Manager - Student Intern, 2018-01-01, 2018-05-31, Coordinated through Columbus State Community College Social Worker Program, Linked clients to resources and agencies throughout the community, Conducted client updates using electronic health record (Carelogic), Met clients in office, in community, and in home as requested
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteSalary Range
$32/hr - $1000/hrTimeline
MRSS Crisis Clinician
OhioGuidestone
08.2025 - Current
School-Based Prevention Counselor
Syntero
01.2024 - 08.2025
Crisis Clinician
Maryhaven, INC.
02.2023 - 03.2024
MRSS Crisis Clinician
Maryhaven, INC.
02.2023 - 03.2024
Crisis Therapist
The Counseling Center of Wayne & Holmes Counties
08.2021 - 08.2022
M.A.S.H. Pantry & Resource Center
08.2020 - 01.2023
Social Work Assistance
COVID-19 New York City (Urban Augmentation Medical Task Force - UAMTF)
03.2020 - 05.2020
Alvis 180 - POWER Program
06.2018 - 08.2018
Case Manager - Student Intern
North Community Counseling Center, Bridge
01.2018 - 05.2018
68W Health Care Specialist (Combat Medic)
United States Army, Enlisted Reserves
11.2014 - Current
Columbus State Community College
Associates of Art from Social Work
Capital University – School of Social Work
Bachelor of Science from Social Work