Nydeis Lundeen
Waterford,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Rocket
Modesto , CA
07.2023 - 07.2024
- Operate a cash register and handle cash/card transactions
- Excel in customer service skills by greeting customers upon entrance and helping them with their needs
- ID customers that look underage the age of 40 for age restricted items such as alcoholic beverages and tobacco
- Make sure to upkeep the store by cleaning and sanitizing counters, mopping floors and front facing stocked items
- Check in store orders and stock aisles and coolers
- Make sure all gas pumps are in good working condition
- Regularly check, clean and test run the carwash to make sure its in proper working conditions
- Upsell items that are on sale with our rewards card
- Encourage customers to download our rewards app and join our rewards with the rewards cards.
Guest Service Specialist
Mister Car Wash
Ceres , CA
06.2022 - 07.2023
- Greeting customers and describing the services we provide
- Helping guide customers into the wash safely
- Performing maintenance on car wash equipment when needed
- Monitoring vehicles in the wash and assigning the correct retracts and washes for each vehicle as to not damage the vehicle
- Assisting customers with help in a cheerful and positive manner
- Upselling memberships to customers and going into detail about each of our washes benefits
- Following safety measures and precautions when working with chemicals and equipment.
Education
High School Diploma -
Central Valley High School
Ceres, CA06.2021
Skills
- Quick learner
- Product Sales
- Food Preparation
- Computer skills
- Customer Service
- Problem Resolution
- Typing proficiency
- Professional telephone demeanor
- Cleaning Experience
- Cashiering
- Communication Skills
- Time Management
- Kitchen Experience
- Math
- Adaptability
- Critical Thinking
- Teamwork
- Leadership
- Punctual
- Guest Services
- Restaurant Experience
Certification
- Food Handler Certification
- CETP Certification
- Driver's License
Languages
English, Fluent
Timeline
Customer Service Representative
Rocket
07.2023 - 07.2024
Guest Service Specialist
Mister Car Wash
06.2022 - 07.2023
High School Diploma -
Central Valley High School
- Food Handler Certification
- CETP Certification
- Driver's License
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