Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Inside Sales Representative
Bell Supply Company
Evans, CO
02.2024 - Current
Followed up on pending orders and inquiries in a timely manner.
Developed and maintained relationships with key customers to ensure customer satisfaction.
Researched customer needs and preferences to identify opportunities for new business.
Conducted outbound calls to existing clients to upsell products or services.
Established relationships with key decision makers at target companies.
Provided customers with product information, pricing and availability.
Inside Sales Representative
Sunrise Oilfield Supply
Brighton, CO
05.2021 - 01.2024
Followed up on pending orders and inquiries in a timely manner.
Developed and maintained relationships with key customers to ensure customer satisfaction.
Researched customer needs and preferences to identify opportunities for new business.
Maintained detailed records of customer interactions, orders and account status updates.
Conducted outbound calls to existing clients to upsell products or services.
Collaborated with other departments to ensure successful implementation of sales initiatives.
Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
Collaborated with team members to determine strategic sales approaches.
Delivered superior customer support to improve account retention rate.
Maintained detailed account records and contact logs to facilitate sales process.
Negotiated prices, terms of sale and service agreement to close transactions.
Developed and maintained strong relationships with existing clients to ensure repeat business.
Expedited customer orders for quick delivery and to promote satisfaction.
Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Produced sales documents, finalized deals and filed records.
Listened to customer needs to identify and recommend best products and services.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Operated register, handled cash and processed credit card transactions.
Tool Crib Attendant
Wurth Oliver Van Horn
Brighton, CO
08.2020 - 05.2021
Adhered to company policies and procedures relating to tool crib operations.
Assisted personnel with locating specific tools or parts when requested.
Inspected and inventoried tools to ensure accuracy of stock levels.
Organized and maintained tool cribs, ensuring that all items were properly labeled and stored in an orderly fashion.
Maintained records of tool transactions, including check-ins and check-outs.
Verified accuracy of purchase orders prior to releasing them for processing.
Ensured that safety protocols were followed at all times while using equipment in the tool crib area.
Monitored inventory levels and determined when restocking was necessary.
Operated a computer system to enter data related to the receipt, distribution, tracking and return of materials in the inventory system.