Overview
Summary
Work History
Education
Skills
Timeline
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Nydia Bulla

Nydia Bulla

Orlando,FL

Overview

2026
2026
years of professional experience

Summary

Dynamic hospitality professional with Holiday Inn,extensive experience at Delta Marriott and Avanti Internacional Resort. Recognized for exceptional customer service and attention to detail, consistently enhancing guest satisfaction. Proficient in beverage preparation and cash register operation, while fostering a friendly atmosphere and maintaining cleanliness in fast-paced environments. Adaptable team player committed to excellence.

Work History

Barista

Delta Marriott
2025 - Current
  • Crafted high-quality coffee beverages while ensuring consistency and adherence to recipes.
  • Managed customer orders efficiently, enhancing overall guest satisfaction and experience.
  • Operated espresso machines and equipment, maintaining cleanliness and functionality standards.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Banquet Server

Holiday Inn Sandton
12.2022 - Current
  • Provided exceptional customer service during events, ensuring guest satisfaction and timely service delivery.
  • Set up banquet rooms according to specifications, maintaining high standards of presentation and organization.
  • Collaborated with kitchen staff to coordinate meal timing and special requests for diverse dietary needs.
  • Adapted quickly to changing event requirements, demonstrating flexibility in a fast-paced environment.
  • Received positive feedback from guests for attentiveness and professionalism during high-pressure situations.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

Bartender

Avanti Internacional Resort
2023 - 2024
  • Crafted and served diverse cocktails, maintaining high standards of quality and presentation.
  • Managed bar inventory, ensuring timely restocking of supplies to meet customer demand.
  • Provided exceptional customer service, fostering positive relationships with patrons to enhance their experience.
  • Trained new staff on bartending techniques and safety protocols, promoting a cohesive team environment.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Banquet Server

Melia Hotels
2021 - 2023
  • Maintained cleanliness and organization of service areas, adhering to health and safety regulations consistently.
  • Arranged linens and table settings according to seating plan and event theme.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
  • Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
  • Enhanced table presentation, arranging settings in alignment with event themes and specifications.
  • Enhanced event efficiency by setting up banquet halls according to precise event specifications.
  • Upheld high standards of hygiene and cleanliness in all service areas, preventing potential health issues.
  • Maintained cleanliness and organization of service area, ensuring welcoming environment for guests.

Education

Instituto Zoraida Cadavid De Sierra
Colombia
1996

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cleanliness
  • Adaptive and creative
  • Cash register operation
  • Beverage preparation

Timeline

Banquet Server

Holiday Inn Sandton
12.2022 - Current

Barista

Delta Marriott
2025 - Current

Bartender

Avanti Internacional Resort
2023 - 2024

Banquet Server

Melia Hotels
2021 - 2023

Instituto Zoraida Cadavid De Sierra