Nydia Jenkins
Los Angeles,CA
Summary
Bartender with over 10 years experience in high volume restaurant bars and nightclubs. Adept at maintaining a busy bar, preparing and delivering a variety of cocktails while providing exceptional customer service. Quick learner with ability to easily grasp, apply, and present new ideas, concepts, and methods. Proactively resolves issues, and consistently meets and exceeds established goals and objectives. Team-player that maintains solid relationships with co-workers, customers, and management.
Overview
18
18
years of professional experience
Work History
Bartender
Home Grown Kitchen
04.2022 - Current
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Supported efficient service delivery by preparing garnishes, syrups, infusions, and other ingredients ahead of time as needed.
Owner/Lash Artist
Strokes + Lashes LA
01.2020 - Current
- Continue to develop loyal following of clients by providing high-quality services.
- Use social media platforms to promote salon, services, and private label products.
- Conduct product presentations and demonstrations, resulting in increased product adoption among clients.
- Contact regular and prospective customers to explain product features and solicit bookings.
Wine Department Manager
BevMo! GoPuff
09.2023 - 03.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer concerns and promoted loyalty using industry expertise, customer service skills, and analytical nature.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Bartender
The Little Easy
09.2017 - 03.2019
- Onboarding/training of new staff.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bartender
Cicada Restaurant And Lounge
12.2006 - 03.2019
- Used extensive knowledge of beer, wine, and spirits to make informed recommendations to customers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Completed requisitions to maintain required stock par levels.
Manager/Bartender
La Cita Bar
05.2009 - 11.2018
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Scheduling of 20 member staff.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server/Bartender
The Must Wine Bar
08.2016 - 11.2017
- Guided guests through menu while demonstrating knowledge of current items, ingredients, garnishes, and preparation methods.
- Increased sales significantly by upselling higher-end products to customers.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Cosmetology -
ZMS The Academy
Los Angeles06.2012
Skills
- Resolving customer conflicts effectively
- Clear interpersonal communication
- Team leadership
- Relationship building
- Effective multitasking
- Proven reliability
Timeline
Wine Department Manager
BevMo! GoPuff
09.2023 - 03.2024
Bartender
Home Grown Kitchen
04.2022 - Current
Owner/Lash Artist
Strokes + Lashes LA
01.2020 - Current
Bartender
The Little Easy
09.2017 - 03.2019
Server/Bartender
The Must Wine Bar
08.2016 - 11.2017
Manager/Bartender
La Cita Bar
05.2009 - 11.2018
Bartender
Cicada Restaurant And Lounge
12.2006 - 03.2019
Cosmetology -
ZMS The Academy
Similar Profiles
ROBIN PAPPASROBIN PAPPAS
Patient Service Representative at HOME GROWN ESENTIAL PEDIATRICSPatient Service Representative at HOME GROWN ESENTIAL PEDIATRICS
Emmanuel OladeleEmmanuel Oladele
Data Entry Clerk at National Home-Grown School Feeding Programme (NHGSFP)Data Entry Clerk at National Home-Grown School Feeding Programme (NHGSFP)
JACK GEMETTIJACK GEMETTI
Construction Worker at Home Grown GardensConstruction Worker at Home Grown Gardens
Mason YoungMason Young
Paid Media Manager at Hawke MediaPaid Media Manager at Hawke Media
Sarah MoralesSarah Morales
Grantee Specialist at STGiGrantee Specialist at STGi