Nydia Rico
Hutto,TX
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
FIREWATCH
Samsung-Performance Contractors
Taylor, TX
09.2024 - 02.2025
- Responded quickly and efficiently to reports of smoke or other signs of a possible fire within a facility.
- Inspected fire extinguishers, hoses, hydrants, and other related items for proper operation.
- Provided training on proper fire safety techniques to staff members.
- Assisted in the development of evacuation plans and procedures for building occupants.
- Repaired damaged wiring, pipes, valves, which could create a risk for fires if not handled properly.
- Kept up-to-date with current local laws regarding fire safety regulations.
ADMINISTRATOR OF RECORDS
HALO EMS LLC
MCALLEN, TX
02.2010 - 05.2024
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned medics to appropriate routes based on the patient's needs.
- Received and dispatched calls for emergency services.
- Verified driver credentials prior to assigning them a route or task.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Assisted with coordination of events including booking venues, catering services.
- Created presentations using Microsoft Office software applications.
- Maintained an organized filing system for all employee records in compliance with legal regulations.
- Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
- Created spreadsheets to track customer information such as contact details and preferences.
- Supported HR team by conducting new hire orientations or onboarding sessions for new employees.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
Education
Graduate Certificate - ADVANCED MANUFACTURING PROGRAM
Austin Community College
Austin, TX06-2025
Nursing
South Texas College
McAllen, TX08-2004
Skills
- Advanced manufacturing
- Regulatory compliance
- Data analysis
- Emergency response
- Process improvement
- Equipment maintenance
- Hazard identification
- Public safety awareness
- Area inspection
- Maintenance coordination
- Data management
- Problem solving
- Time management
- Customer service
- Knowledgeable in Microsoft EXCEL
- Scheduling expertise
- Positive communication skills
- Employee training
Affiliations
- Coordinating and scheduling
- Ensuring product quality through inspections
- Resolving technical issues in a timely manner
- Assuring proper PPE is being use
- Pre-Task Plan documents are ready before Safety does their daily walks
Accomplishments
Starting for the first time in an construction industry, managed to learn General Foreman's paperwork within the first 2 weeks of employment, assuring they were ready after safety meeting. Trained new hires, for other Foreman's as well.
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Renewed Halo Ems License every 2 yrs to be in compliance with State
- Advanced Manufacturing Production Certificate
Timeline
FIREWATCH
Samsung-Performance Contractors
09.2024 - 02.2025
ADMINISTRATOR OF RECORDS
HALO EMS LLC
02.2010 - 05.2024
Graduate Certificate - ADVANCED MANUFACTURING PROGRAM
Austin Community College
Nursing
South Texas College