Nydia Saenz
Glendale,AZ
Summary
Authorized to work in the US for any employer
Overview
7
7
years of professional experience
Work History
Health Information Specialist
Ciox Health
11.2022 - Current
- Prepares new patient charts, gathering documents and information from paper sources and electronic health records
- Ensure Medical Records are assembled in order and are accurate and complete
- Create digital images of paperwork to be stored in the electronic medical record
- Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriatly.
Front Desk Receptionist
Community Medical Services
11.2020 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Monitor clinic lobby and assist with smooth check in, dosing, clinical and medical appointments.
- Take payments and all fees for service from private paying clients, including maintaining accurate and complete financial records within computer system.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Medical Records Clerk
Manpower
02.2020 - 11.2020
- Processing a high volume of medical documents while ensuring guidelines are followed
- Tasks also include Extraction, Document Preparation, Image Capture, Balancing, Data-keying, and Output
- Processing a high volume of forms while meeting and exceeding production goals.
Front Desk Transportation Coordinator
MTBA/Connections AZ
02.2019 - 02.2020
- Assist clients with transportation to and from Behavioral Health Clinics while following Healthcare guidelines
- As well as a Front Desk transportation associate, assist members who need information regarding their insurance guidelines, update information.
Verification Specialist
Connect Force
06.2017 - 01.2019
- Verifies information provided by candidates on employment or leasing applications with academic institutions and employer.
Account Manager
Discover Financial Services
03.2016 - 12.2016
- Assist customers with completing balance transfers to pay off any high interest credit cards, medical bills, student loans or any person loans
- Take payments from customers to pay their account, assist with any questions they have pertaining their account, troubleshoot online accounts, and ask probing questions when fraud calls come in queue
- Certifications and Licenses
- HIPAA
Education
GED -
Glendale Community College
Glendale01.2011
Skills
- Managing Medical Practices
- Government Regulations
- Effective Communication
- Document Scanning
Timeline
Health Information Specialist
Ciox Health
11.2022 - Current
Front Desk Receptionist
Community Medical Services
11.2020 - 07.2022
Medical Records Clerk
Manpower
02.2020 - 11.2020
Front Desk Transportation Coordinator
MTBA/Connections AZ
02.2019 - 02.2020
Verification Specialist
Connect Force
06.2017 - 01.2019
Account Manager
Discover Financial Services
03.2016 - 12.2016
GED -
Glendale Community College
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