Nydia Vasquez
Tamarac
Summary
I am adept at streamlining operations for efficiency, as demonstrated at Banco Caja Social, and excel at team collaboration and leveraging my strong computer skills. My experience includes improving customer satisfaction and operational workflows, demonstrating my organized, detail-oriented approach and ability to thrive in fast-paced environments. I am a thorough team player with strong organizational skills. I have experience handling numerous projects, am organized and reliable, and am successful at managing multiple priorities with a positive attitude while ensuring accuracy and meeting deadlines.
Overview
28
28
years of professional experience
Work History
Doughnut Server
Krispy Kreme
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Stock Assistant - Cashier
Dollar Tree
01.2024 - 04.2024
- Stocked shelves with merchandise to ensure availability of products for customers.
- Store and organized items in tool or supply rooms, allowing for easy retrieval.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
House Cleaner
The Cleaning Authority
01.2024 - 02.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Manager of Operations
Banco Caja Social
07.1997 - 08.2022
- Streamlined branch operations for increased efficiency and improved service quality.
- Conducted regular staff training sessions on regulatory compliance, maintaining a strong culture of adherence to industry standards.
- Improved operational efficiency by optimizing internal workflows and introducing automation tools where appropriate.
- Enhanced customer satisfaction by implementing personalized banking solutions tailored to individual needs.
- Delivered exceptional customer service experiences by addressing concerns promptly and effectively resolving issues.
Education
High School Diploma -
Colegio Bolivar
Bogota - ColombiaBBA - Business Administration
University, Politecnico GranColombiana
Colombia07-2019
Skills
- Organized & Detail-Oriented
- Team collaboration
- Verbal communication skills
- Quality control
- Patience and empathy
- Positive attitude
- Strong computer skills
- Ability to work in a fast-paced environment and work well under pressure
Languages
Spanish
Native or Bilingual
English
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- [State] Driver's License
Timeline
Doughnut Server
Krispy Kreme
04.2024 - Current
Stock Assistant - Cashier
Dollar Tree
01.2024 - 04.2024
House Cleaner
The Cleaning Authority
01.2024 - 02.2024
Manager of Operations
Banco Caja Social
07.1997 - 08.2022
High School Diploma -
Colegio Bolivar
BBA - Business Administration
University, Politecnico GranColombiana
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