Summary
Overview
Work History
Education
Skills
Timeline
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Nydia Boyson

Newport News,VA

Summary

Developed skills in shipyard environment, including precision metalwork and collaborative teamwork. Excel in problem-solving and maintaining high safety standards. Seeking to transition into new field where these capabilities can drive success and innovation.

Overview

3
3
years of professional experience

Work History

Shipfitter

Newport News Shipbuilding
12.2024 - 05.2025
  • Streamlined workflow for welding processes by accurately aligning bulkheads and plates.
  • Promoted a safe working environment through consistent compliance with OSHA regulations and company safety policies.
  • Used welding equipment to fabricate, cut and bend metal components to be installed in ship.
  • Assisted in the successful completion of complex ship construction projects by consistently meeting deadlines and exceeding quality expectations.
  • Increased team efficiency by providing guidance on proper tool usage and equipment maintenance.

Customer Service Representative

Accel Pest
04.2023 - 01.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cable Installation Technician

08.2022 - 03.2023
  • Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.

Education

No Degree - SMAW Welding

Virginia Peninsula Community College
03-2025

High School Diploma -

American School Of Correspondence
10-2015

Skills

  • Oxy-fuel torches
  • Structural fabrication
  • Measurement accuracy
  • Technical skill
  • Metalworking
  • Heavy machinery operation
  • Hand tools proficiency

Timeline

Shipfitter

Newport News Shipbuilding
12.2024 - 05.2025

Customer Service Representative

Accel Pest
04.2023 - 01.2025

Cable Installation Technician

08.2022 - 03.2023

No Degree - SMAW Welding

Virginia Peninsula Community College

High School Diploma -

American School Of Correspondence

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