Nydja Mercer-Bey

• Serve as a primary administrative point of contact, coordinating appointments and documentation for clients with complex needs.
• Prepare and disseminate state-specific documents, ensuring adherence to regulatory requirements.
• Track inquiries, support procedural compliance, and develop training materials and SOPs.

Managed complex scheduling, meeting logistics, and administrative workflows.

• Prepared status updates, maintained databases, and ensured procedural compliance.
• Liaised professionally with clients, vendors, and internal staff.

• Coordinated national attorney hearings and maintained confidential case documentation.
• Prepared pre-hearing materials and ensured accuracy and procedural compliance.

• Developed training modules, operational guides, and workflow systems.
• Coordinated multiple projects and communicated updates to leadership.

• Designed documentation systems, training materials, and operational procedures.
• Managed procurement, purchase orders, inventory, and accounts payable.

• Conducted research, drafted policy materials, and prepared high-level presentations.
• Coordinated stakeholder meetings and supported cross-institutional communication.