Nyeisha Dockery
Receptionist, Clerical & Schelduler
Powder Springs,GA
Summary
Proven professional with a track record of enhancing customer experience at Infinite Music Group, adept in scheduling and administrative skills. Excelled in customer service and time management, significantly improving office efficiency. Demonstrates strong problem-solving abilities and verbal communication, ensuring seamless operations and client satisfaction. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist and Scheduler
Infinite Music Group
2021.03 - 2024.06
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Teacher's Assistant
Precious Moments Christian Academy
2018.06 - 2024.06
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Non-Medical Caregiver
Beck 'N Call
2019.01 - 2021.06
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
Malcolm X Shabazz
Newark, NJ06.2004
Bachelor of Science - Social Services
Rasmussen College
Ocala, FL01.2016
Associate of Arts - Education
Essex County College
Newark, NJ09.2010
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Verbal and written communication
- Scheduling
- Administrative Skills
- File Organization
Timeline
Front Desk Receptionist and Scheduler
Infinite Music Group
2021.03 - 2024.06
Non-Medical Caregiver
Beck 'N Call
2019.01 - 2021.06
Teacher's Assistant
Precious Moments Christian Academy
2018.06 - 2024.06
High School Diploma -
Malcolm X Shabazz
Bachelor of Science - Social Services
Rasmussen College
Associate of Arts - Education
Essex County College
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