Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Nyeisha Page
Ann Arbor,MI
Summary
Overview
10
years of professional experience
1
Certification
Work History
Intuit/ TurboTax
Lead Tax Expert
09.2022 - Current
Job overview
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Intuit/ TurboTax
Tax Expert
11.2021 - 04.2022
Job overview
- Assisted clients in reducing their tax liabilities through comprehensive tax planning and analysis.
- Collaborated with team members to ensure accurate and timely preparation of individual and corporate tax returns.
- Improved client satisfaction by providing personalized tax advice and strategies.
Ground Travel Specialist
Travel Concierge
05.2019 - Current
Job overview
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Contributed to the development of marketing materials, such as newsletters and social media content, to showcase travel offerings and attract new clients.
Durham School Services
Motor Coach Driver
10.2016 - 01.2019
Job overview
- Maintained high standards of personal appearance and professionalism, representing the school district positively in interactions with students, families, and community members.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
TCF Bank
Relationship Banker
07.2015 - 11.2016
Job overview
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
Comcast
Call Center Representative
07.2014 - 06.2015
Job overview
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Washtenaw Community CollegeAnn Arbor, MI
from Accounting/ Business
01.2025
University Overview
- Professional Development: Entrepreneurship Certification
- CARES 1 & 2 Scholarship Recipient
- Relevant Coursework: Tax Preparation & Teaching financial literacy
Eastern Michigan University
Master of Science from Accounting And Business Management
01.2025
University Overview
Skills
- Teamwork and Collaboration
- Problem-Solving
- Dependable and Responsible
- Flexible and Adaptable
- Multitasking Abilities
- Organization and Time Management
- Friendly, Positive Attitude
- Customer Service
Accomplishments
Accomplishments
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
- Own & Operate Small business
Certification
- CPR, First Aid & AED
- CERT
- Entrepreneurship
- CDL Class B, Passenger, Air Brakes, & School Bus Endorsements
- Business & Finance Coaching
- Notary Public & Loan Signing Agent
References
References
- Carol Garcia, (734)369-4092
- Larissa Lawson, (269) 377-0108
- Tanya Feltson, (734) 637-6071
Quote
The difference between who you are and who you want to be is what you do.
Timeline
Lead Tax Expert
Intuit/ TurboTax
09.2022 - Current
Tax Expert
Intuit/ TurboTax
11.2021 - 04.2022
Travel Concierge
Ground Travel Specialist
05.2019 - Current
Motor Coach Driver
Durham School Services
10.2016 - 01.2019
Relationship Banker
TCF Bank
07.2015 - 11.2016
Call Center Representative
Comcast
07.2014 - 06.2015
Washtenaw Community College
from Accounting/ Business
Eastern Michigan University
Master of Science from Accounting And Business Management
Availability
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Company CultureWork from home optionPersonal development programsStock Options / Equity / Profit SharingHealthcare benefits401k matchPaid time offFlexible work hoursCareer advancementWork-life balancePaid sick leaveSimilar Profiles
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