Nyesha Colon

• Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
• Supervised employee performance, preventive maintenance, and safety.
• Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
• Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
• Delegated tasks to carefully selected employees in alignment with resource management goals.
• Created and implemented maintenance program to optimize operational efficiency and reduce downtime.

• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
• Developed strong relationships with the guests, maintaining a loyal group of repeat customers.
• Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
• Performed cash handling activities and secured nightly bank deposits.
• Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
• Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
• Assisted in the maintenance and repair of computers, desktops and other select technology
• Provided a variety of tech services including software installation, data Transfers, file backups, password recovery, and simple maintenance.

• Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
• Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience. Resolved guests complaints while maintaining positive customer environment.
• Trained new hires on company policies, procedure, s as well as proper food handling techniques
• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
• Performed cash handling activities and secured nightly bank deposits.
• Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
• Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.

-I managed the drive thru

maintaining low service speeds and high customer satisfaction rates.

-I was responsible for opening up the store and setting up food prep for the day.

- I was responsible for recording daily food temperatures, helped take inventory and discarding items as needed per OSHA Regulations.