Nyesha Ferrari
Killeen
Summary
Dynamic and results-oriented professional with excellent organizational skills and a personable communication style. Skilled in customer relations, public safety, and security, with a strong background in local county and state government operations. Proven ability in mentoring, team building, and fostering effective public relations. Committed to achieving goals and enhancing safety and security initiatives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Escort Security Officer
Priebe Security Services
12.2024 - Current
- Dedicated security professional with experience in property protection, rule enforcement, and emergency response. Skilled in conducting patrols, monitoring surveillance systems, and maintaining strict control over keys and access badges. Adept at writing detailed incident reports, enforcing property regulations, and assisting visitors with professionalism and customer service. Experienced in de-escalation techniques, handling unauthorized individuals, and responding effectively to security threats. Strong communicator with the ability to collaborate with management, law enforcement, and security teams. Committed to maintaining compliance with training and certification requirements.
Laundry Manager I
Texas Department of Criminal Justice
07.2024 - 12.2024
- Experienced in managing laundry, supply, and necessity operations within a secure correctional environment. Skilled in inventory management, requisition processing, and ensuring compliance with health and safety regulations. Adept at supervising and securing inmate work teams, conducting contraband searches, and enforcing facility rules and regulations. Experienced in emergency response, including administering first aid and utilizing appropriate security measures. Strong leadership and communication skills, with a focus on training, operational efficiency, and maintaining detailed records and reports.
Transportation Officer
Texas Department of Criminal Justice
05.2024 - 07.2024
- Experienced in inmate supervision, security enforcement, and emergency response within a correctional environment. Skilled in conducting contraband searches, managing inmate movements, and ensuring compliance with facility regulations. Proficient in overseeing inmate transportation, maintaining security during transfers, and handling high-security populations. Adept at responding to emergencies, administering first aid, and applying necessary security measures. Strong attention to detail in processing inmate documentation, including medical records and transfer orders. Committed to maintaining safety and security while working extended and irregular hours as needed.
Correctional Officer III
Texas Department of Criminal Justice
02.2024 - 05.2024
- Experienced in managing and supervising offender work groups while ensuring compliance with institutional rules and security protocols. Skilled in escape prevention, discipline enforcement, and direct offender supervision. Proficient in firearms handling, restraint techniques, and emergency response procedures. Adept at overseeing weapon inventory, conducting searches, and maintaining accountability for offenders in living quarters. Strong ability to instruct and guide offenders in the proper care and use of institutional equipment, ensuring safety and efficiency in daily operations.
Transportation Security Officer
Transportation Security Administration
08.2023 - 02.2024
- Experienced in ensuring the security and safety of travelers across various transportation sectors. Skilled in conducting thorough passenger, baggage, and cargo screenings to detect and mitigate potential threats. Proficient in enforcing TSA regulations, monitoring security measures, and preventing unauthorized activities. Adept at maintaining vigilance, handling security incidents, and taking appropriate action against potential risks. Committed to fostering a safe, respectful environment while upholding national security standards and enhancing the travel experience.
Postal Clerk
Vectrus Inc.
03.2022 - 04.2023
- Experienced in processing, distributing, and securing military mail operations in compliance with DoD regulations. Skilled in verifying, sorting, and manifesting incoming and outgoing mail, including handling Pro-grade and Retro-grade mail at APOs. Proficient in utilizing NIPR systems for mail distribution, conducting security screenings, and ensuring compliance through parcel inspections. Adept at managing postal supplies, assisting unit mail clerks, and providing exceptional customer service. Strong attention to detail in maintaining postal security, forwarding mail, and performing directory services. Experienced in executing mail closeout procedures, pouching, and dispatching outgoing mail while upholding high operational standards.
Force Protection Officer
Triple Canopy
12.2020 - 12.2021
- Experienced in controlling and securing personnel and vehicle access at Entry Control Points in compliance with military and security protocols. Skilled in inspecting deliveries and vehicles per Force Protection Condition Delta and ASG-Kuwait SOPs. Proficient in operating U.S. Government-installed barrier systems to prevent unauthorized access. Adept at managing military and contractor convoys, conducting thorough security inspections using advanced screening technologies, including Ion Scanners, Backscatter X-ray machines, and Under-Vehicle Surveillance Systems. Committed to maintaining high security standards and ensuring the safety of personnel and assets.
Customer Service Representative
Aerotek
08.2020 - 12.2020
- Experienced in handling inbound calls and providing exceptional customer service in a fast-paced, 24/7 roadside assistance operation. Skilled in accurately recording member requests, determining breakdown locations using mapping tools, and delivering clear service instructions. Proficient in prioritizing service requests based on safety concerns, coordinating with dispatch teams, and ensuring timely assistance. Adept at resolving inquiries, processing transactions, and promoting relevant programs to enhance the member experience. Strong communication and problem-solving skills with a commitment to professionalism and customer satisfaction.
Correctional Officer V
Texas Department of Criminal Justice
03.2013 - 07.2020
- Experienced in managing and supervising offender work groups while ensuring compliance with institutional policies and security protocols. Skilled in maintaining discipline, preventing escapes, and enforcing strict regulations. Proficient in firearms handling, restraint techniques, and emergency response procedures. Adept at overseeing inventory and maintenance of weaponry and ammunition. Strong ability to provide direct supervision, conduct offender searches, and instruct on the proper care and use of institutional equipment. Committed to maintaining safety, security, and accountability in correctional environments.
Education
General Education Development - undefined
Texas Education Agency
10.2012
Skills
- Excellent verbal and written communication skills
- Highly organized with a focus on efficiency and task effectiveness
- Detail-oriented with a commitment to accuracy and precision in all work
- Proactive problem solver, skilled in identifying and implementing innovative solutions
- Strong leadership abilities, effectively motivating and guiding teams to achieve success
- Proficient in Microsoft Office Suite and other relevant software applications
Certification
- CompTia Server+
- Secret Security Clearance
Timeline
Escort Security Officer
Priebe Security Services
12.2024 - Current
Laundry Manager I
Texas Department of Criminal Justice
07.2024 - 12.2024
Transportation Officer
Texas Department of Criminal Justice
05.2024 - 07.2024
Correctional Officer III
Texas Department of Criminal Justice
02.2024 - 05.2024
Transportation Security Officer
Transportation Security Administration
08.2023 - 02.2024
Postal Clerk
Vectrus Inc.
03.2022 - 04.2023
Force Protection Officer
Triple Canopy
12.2020 - 12.2021
Customer Service Representative
Aerotek
08.2020 - 12.2020
Correctional Officer V
Texas Department of Criminal Justice
03.2013 - 07.2020
General Education Development - undefined
Texas Education Agency
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