Nyesha Hall
Tulsa,OK
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
Work History
Childcare Provider
Tony's Angels Learning Academy
Sand Springs, OK
10.2020 - 05.2024
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Read books aloud to small groups or individual children.
- Encouraged positive interactions between children by providing supervision at all times.
- Developed positive relationships with families by communicating regularly about their child's development.
Assistant Manager
Security Finance
Tulsa, OK
07.2018 - 10.2020
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
- Evaluated individual and team business performance and identified opportunities for improvement.
Assistant Manager
Sawmill Apartments, Ivy Place
Tulsa, OK
02.2016 - 07.2018
- Responded to tenant inquiries and complaints in a timely manner.
- Conducted regular apartment inspections for quality assurance.
- Assisted with the preparation of monthly financial reports.
- Coordinated with maintenance staff to ensure apartments were ready for new tenants on time.
- Managed tenant move-ins, move-outs, and evictions according to applicable laws and regulations.
- Performed administrative tasks such as filing, data entry, and record keeping.
- Ensured compliance with company policies and procedures related to leasing activities.
- Developed marketing strategies to attract potential tenants and increase occupancy rates.
- Maintained positive relationships with existing tenants by providing excellent customer service.
- Monitored rent collection activity and took appropriate action when needed.
- Collaborated with property management team to develop effective business plans.
- Updated resident files regularly to maintain accuracy of information.
- Generated weekly reports summarizing occupancy status of each unit within the complex.
- Reviewed applications submitted by prospective renters for eligibility requirements.
- Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
- Assisted in developing marketing campaigns aimed at increasing occupancy rate at the complex.
Education
Some College (No Degree) - Child Development
Tulsa Community College
Tulsa, OK07-2021
Some College (No Degree) - EKG Phlebotomy
CAREER POINT
Tulsa, OK06-2004
High School Diploma -
Will Rogers
Tulsa, OK05-2003
Skills
- Communication Skills
- Cross-functional team management
- Reporting and documenting
- Time management abilities
- Multitasking Abilities
- Professionalism
- Reliability
- Verbal and written communication
Timeline
Childcare Provider
Tony's Angels Learning Academy
10.2020 - 05.2024
Assistant Manager
Security Finance
07.2018 - 10.2020
Assistant Manager
Sawmill Apartments, Ivy Place
02.2016 - 07.2018
Some College (No Degree) - Child Development
Tulsa Community College
Some College (No Degree) - EKG Phlebotomy
CAREER POINT
High School Diploma -
Will Rogers
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