Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NYESHA WALLINGTON

Statesville,North Carolina

Summary

Obtaining a position that allows me to achieve my full potential while demonstrating a strong work ethic. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

16
16
years of professional experience

Work History

Shift Supervisor

Smoothie King
10.2008 - 01.2011
  • Handled a combination of duties to maintain high standard of business
  • Managed a crew of 4
  • Made schedules for employees
  • Maintain standards for closing at night
  • Assist customers with their needs
  • Cashed customers out once they were ready
  • Inventoried store once a month
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Early Head Start

Open Arms
01.2011 - 12.2015
  • Aided early head start aged children in basic education
  • Taught numbers, colors, shapes, and common word usage
  • Started basic words in Spanish language
  • Taught children computer familiarity through age-appropriate games
  • Developed techniques to promote learning
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Lead Teacher

Sunbrook Academy
01.2016 - 11.2018
  • Aided early head start aged children in basic education
  • Taught numbers, colors, shapes, and common word usage
  • Started basic words in Spanish language
  • Taught children computer familiarity through age-appropriate games
  • Developed techniques to promote learning
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.

Lead Teacher

The Clifton School (CDC)
11.2018 - 01.2020
  • Aided early head start aged children in basic education
  • Taught numbers, colors, shapes, and common word usage
  • Started basic words in Spanish language
  • Taught children computer familiarity through age-appropriate games
  • Developed techniques to promote learning
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.

Lead Teacher

The Learning Experience of Huntersville
09.2020 - 07.2023
  • Aided early head start aged children in basic education
  • Taught numbers, colors, shapes, and common word usage
  • Started basic words in Spanish language
  • Taught children computer familiarity through age-appropriate games
  • Developed techniques to promote learning
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Correctional Officer II

Piedmont Correctional Institute
01.2023 - 04.2024
  • Supervising inmates
  • File reports
  • Report inmate behavior
  • Contraband checks
  • Monitor activities
  • Handle altercation or deadly incidents in a timely manner while holding the values of a corrections officer
  • Maintain order
  • Make sure offenders adhere to housekeeping rules
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Customer Service

CVS Pharmacy
01.2022 - 09.2024
  • Provide a unique and personal customer experience
  • Focused on friendly interactions and a helpful attitude on the sales floor
  • Work the register or assisting at the ACO
  • Split shift in Pharmacy when needed
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Explained online self-help options to customers to promote additional and after-hours support choices.

Probation Officer Intern

North Carolina Department of Corrections
06.2024 - 09.2024
  • Strengthened relationships with local law enforcement agencies through regular communication and collaboration on cases involving probationers.
  • Participated in ongoing professional development training to stay current on best practices within the field of community corrections.
  • Provided crisis intervention support for probationers experiencing personal challenges that may have impacted their ability to comply with the terms of their probation plan.
  • Facilitated offenders'' reintegration into society by providing resources, guidance, and support in areas such as employment, education, and housing.

Education

Bachelor's degree - Psychology

Kennesaw State University
Kennesaw, GA
05.2024

Skills

  • Hard worker
  • Punctuality
  • Strong teaching abilities
  • Customer service
  • Typing 50wpm
  • 10-key
  • Microsoft
  • Courtroom Etiquette
  • Professional boundaries
  • Behavioral Management
  • Restorative justice
  • Verbal and written communication

References

Provided Upon Request

Timeline

Probation Officer Intern

North Carolina Department of Corrections
06.2024 - 09.2024

Correctional Officer II

Piedmont Correctional Institute
01.2023 - 04.2024

Customer Service

CVS Pharmacy
01.2022 - 09.2024

Lead Teacher

The Learning Experience of Huntersville
09.2020 - 07.2023

Lead Teacher

The Clifton School (CDC)
11.2018 - 01.2020

Lead Teacher

Sunbrook Academy
01.2016 - 11.2018

Early Head Start

Open Arms
01.2011 - 12.2015

Shift Supervisor

Smoothie King
10.2008 - 01.2011

Bachelor's degree - Psychology

Kennesaw State University
NYESHA WALLINGTON