Summary
Overview
Work History
Education
Skills
Timeline
Generic

NYETORO EKPO

Richmond,US

Summary

Driven professional with a background in healthcare, notably with Joseph Home Health Services Inc. Skilled in patient care coordination, data management, and ensuring HIPAA compliance. Demonstrates exceptional adaptability and analytical skills, promoting patient satisfaction and streamlining data accuracy. Proven track record in establishing effective quality assurance measures and fostering strong customer relations.

Overview

3
3
years of professional experience

Work History

Patient Care Coordinator

Joseph Home Health Services Inc.
05.2023 - Current
  • Explained medical procedures, treatments, and tests to patients and their families.
  • Assisted in coordinating timely scheduling of appointments and follow-ups with physicians or other healthcare professionals based on individual needs.
  • Prepared detailed documentation regarding patient care records ensuring compliance with state regulations and HIPAA guidelines.
  • Used computer and job-related software to compile and record medical charts and reports.
  • Utilized electronic health records system for accurate data entry of patient information such as demographics, insurance coverage, and physician orders.

Receptionist

Face Foundrié
05.2024 - 12.2024
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email and telephone.
  • Educated clients on different facials and offered recommendations.
  • Sanitized work areas and facial beds.
  • Tracked important information in Excel Spreadsheets.
  • Answered phone promptly and directed incoming calls.

Intern

Inside Outside Wellness Center and Medical Spa
08.2022 - 12.2022
  • Assisted in performing DXA Body Composition and Bone Density Scans.
  • Implemented new procedures for safety protocols related to COVID-19 pandemic regulations.
  • Checked out clients and sanitized rooms after each client.
  • Organized Excel spreadsheets and inputted new information for easy retrieval.
  • Helped dilute Botox solutions and filled up syringes with the appropriate number of units.
  • Assisted clients in performing the correct strength training exercises catered to each individual.
  • Scheduled clients, recorded client messages, and sent out appointment reminders.
  • Managed customer inquiries through phone calls, emails, or other forms of communication.

Education

Bachelor of Science - Public Health, Epidemiology and Disease Control

University of Texas At San Antonio
San Antonio, TX
05.2023

Skills

  • Data Collection
  • Organizational standards
  • Quality Assurance
  • Customer Service
  • Quality Control
  • Problem Resolution
  • Adaptability and Flexibility
  • Microsoft Office
  • Data Management
  • Written Communication
  • Verbal Communication
  • Electronic Health Records
  • HIPAA protocol adherence

Timeline

Receptionist

Face Foundrié
05.2024 - 12.2024

Patient Care Coordinator

Joseph Home Health Services Inc.
05.2023 - Current

Intern

Inside Outside Wellness Center and Medical Spa
08.2022 - 12.2022

Bachelor of Science - Public Health, Epidemiology and Disease Control

University of Texas At San Antonio

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