Nygeria Odum
Rochester,NY
Summary
Experienced professional with a strong background in developmental disabilities and customer service. Skilled in problem solving and time management, successfully collaborating with families to deliver tailored support and resources that empower individuals.
Hardworking healthcare professional successful at managing training, gathering paperwork, and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and a strong attention to detail.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Community Habilitation Specialist
Epilepsy-Pralid
Rochester, USA
11.2018 - Current
- Community habilitation specialist is centered around what goals the client wants to work on that day.
- We also spend time in the community to strengthen their abilities.
- Developed personalized habilitation plans for individuals with epilepsy and related conditions.
- Collaborated with families to provide support and resources for client needs.
Bank Teller
KeyBank
Rochester, USA
12.2023 - 09.2025
- Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
- Identified fraudulent activities and reported suspicious transactions to the appropriate authorities
- Processed customer transactions accurately and efficiently.
- Managed cash drawer, balancing funds at the end of each shift.
- Resolved customer complaints with professionalism and empathy.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
Direct Support Specialist
Mary Cariola Children's Center
Rochester, USA
06.2017 - 11.2018
- My position is to make sure the residents receive direct care.
- We also focus on life skill development and assisting the individuals with everyday life.
Cashier
Target
Rochester, USA
04.2016 - 07.2017
- I was there to make sure the customer was satisfied.
- Also apart of my responsibility was to make sure the front end was clean and organized.
- Processed customer transactions efficiently and accurately at the point of sale.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Maintained cleanliness and organization of checkout areas and workstations.
Babysitter
01.2012 - 01.2014
Education
High School -
Wilson High School
Skills
- Developmental Disabilities Experience
- Babysitting
- Autism Experience
- Special Needs
- Customer service
- Cash register
- Driving
- Problem management
- Time management
- Client assessment
- Care documentation
- Cash handling
- Problem solving
- Effective communication
- Professional boundaries
Certification
CPR/First Aid, 12/01/22, Present
Timeline
Bank Teller
KeyBank
12.2023 - 09.2025
Community Habilitation Specialist
Epilepsy-Pralid
11.2018 - Current
Direct Support Specialist
Mary Cariola Children's Center
06.2017 - 11.2018
Cashier
Target
04.2016 - 07.2017
Babysitter
01.2012 - 01.2014
High School -
Wilson High School