Nyia Walker
Biloxi,MS
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Porters Saloon
01.2023 - 08.2025
- Served high customer volumes as well as, developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server/Trainer
The Reserve Culinary Tavern
11.2021 - 01.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Nutrition Assistant
Northwest Texas Hospital
06.2017 - 08.2019
- Increased patient satisfaction through attentive service and timely delivery of meals.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
Education
Bachelor of Science - Psychology
Texas Tech University
Lubbock, TX05-2024
Skills
- Strong multitasking
- Highly reliable
- Hospitality service expertise
- Time Management
Certification
TABC and Food Handler certified
Timeline
Bartender
Porters Saloon
01.2023 - 08.2025
Server/Trainer
The Reserve Culinary Tavern
11.2021 - 01.2023
Nutrition Assistant
Northwest Texas Hospital
06.2017 - 08.2019
Bachelor of Science - Psychology
Texas Tech University
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