Nyiema Mason
Baltimore,MD
Summary
Dedicated professional with a proven track record at Wendys Restaurant, excelling in customer service excellence and adept in cleaning and sanitizing. Leveraged strong currency counting and product restocking skills to enhance operational efficiency. Known for maintaining high standards of cleanliness, contributing to a healthy and appealing environment. Demonstrates exceptional time management and a commitment to customer satisfaction.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
2
2
years of professional experience
Work History
Cashier
Wendys Restaurant
03.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
Cleaning Assistant
Foxx's Cleaning
06.2023 - 08.2024
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained floor cleaning and waxing equipment.
Education
High School Diploma -
Coppin State University
Baltimore, MD06-2025
Skills
- Returns processing
- Product restocking
- Drawer balancing
- Currency counting
- Cleaning and sanitizing
- Customer service excellence
Timeline
Cleaning Assistant
Foxx's Cleaning
06.2023 - 08.2024
Cashier
Wendys Restaurant
03.2023 - 11.2024
High School Diploma -
Coppin State University
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