Organized person who works as a team player, makes sure to abide by the work place deadlines, thoroughly pays attention to directions given when an assignment is at hand in addition, great time management and computer skills.
Overview
11
11
years of professional experience
Work History
Nanny/Caregiver
Twinkle Toes Nanny Agency Pinellas-Sarasota
11.2020 - Current
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents
Assisted with light housekeeping duties as well as running errands.
Customer Service Associate
Airmasters Inc
11.2020 - 12.2020
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Answered customer telephone calls promptly to avoid on-hold wait times.
Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Teacher
R'Club Child Care
01.2016 - 01.2018
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Cash Management Teller
Wells Fargo-Loomis
01.2015 - 01.2016
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
After School Counselor
YMCA
01.2014 - 01.2016
Organized fun and educational activities to enhance students'' creative thinking and problem-solving skills.
Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
Maintained accurate records on student attendance, performance, and behavioral issues for review by program administrators.
Skills
Patience and understanding
Friendly
Reliability and Trustworthiness
Approachable
Schedule Management
Assessments
Proficiency with Microsoft Office: Mail & Calendar (Mac), 12/01/18, Completed