Nyjah Brisco
Jacksonville,NC
Summary
I consider myself a Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results while Experienced with strategic planning and leadership in high-pressure environments. Utilizes strong problem-solving abilities to achieve mission objectives and ensure operational success. Track record of fostering teamwork and adaptability to changing circumstances, leading to effective and efficient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Active Duty Soldier
United States Marine Corps
08.2021 - Current
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
- Improved overall team efficiency through regular maintenance and organization of equipment and resources.
- Upheld branch dress and appearance regulations for professional appearance.
Barista
Starbucks
05.2021 - 08.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
- Maintained regular and consistent attendance and punctuality.
- Adhered to strict food safety guidelines when preparing food items such as sandwiches, pastries, or salads for customers'' enjoyment.
Chasier
Zaxbys
01.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
George Washington High School
Danville, VA05-2021
Skills
- Quick decision making
- Teamwork and loyalty
- Strategic thinking
- Cultural awareness
- Positive attitude
- Documentation and reporting
- Team supervision
- Buddy care and first aid
- Equipment maintenance
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Certification
- forklift certification
Timeline
Active Duty Soldier
United States Marine Corps
08.2021 - Current
Barista
Starbucks
05.2021 - 08.2021
Chasier
Zaxbys
01.2020 - 08.2020
High School Diploma -
George Washington High School
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