Nyjah McFadden
Meriden,CT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Dining Associate
Masonic Home
Wallingford, CT
07.2024 - Current
- Served meals to residents in a timely manner.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Managed inventory of dining room condiments, linens and flatware.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Ensured that all residents' requests were met in a friendly, professional manner.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Maintained order and cleanliness of work areas to conform with health codes.
- Worked in close collaboration with team members to ensure that residents received high-quality service.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Retail Sales Associate
Burlington
Meriden, CT
08.2021 - 10.2023
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Addressed customer questions and concerns regarding products and services.
- Cleaned shelves, counters and tables to maintain organized store.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Handled returns and exchanges according to company policies.
- Bagged or packaged purchases and wrapped gifts.
Crew Member
Burger King
Meriden, CT
08.2017 - 03.2018
- Took orders from patrons and input selections into store computer system.
- Served food quickly for positive guest experiences.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Tailored orders to address customer allergies and gluten concerns.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Wiped down tables, and removed trash and dirty trays to provide a clean, welcoming dining environment.
- Assisted in the preparation of food items
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Associate of Arts - Early Childhood Education
Middlesex Community College
Middletown, CTSkills
- Adaptive learning
- Proactive thinking
- Cross-functional skills
- Reliability and punctuality
- Excellent customer service
- Strong work ethic
- Strong multitasking
- Sanitation practices
References
References available upon request.
Timeline
Dining Associate
Masonic Home
07.2024 - Current
Retail Sales Associate
Burlington
08.2021 - 10.2023
Crew Member
Burger King
08.2017 - 03.2018
Associate of Arts - Early Childhood Education
Middlesex Community College
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