Nyjjh Harris
Charlotte,NC
Summary
Dynamic professional with a proven track record at Servpro, enhancing operational workflows and customer satisfaction. Skilled in data entry and relationship building, I've successfully improved team productivity and streamlined processes. Expert in Excel, I've significantly reduced payroll errors, demonstrating a strong ability to prioritize work and foster collaborative success.
Overview
3
3
years of professional experience
Work History
Job File Coordinator
Servpro
06.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
Property Management Assistant
Elmington Property Management
07.2022 - 01.2023
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Payroll Coordinator
MasTec
01.2022 - 07.2022
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Completed bi-weekly payroll for [Number] employees.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
Education
High School Diploma -
Cherryville High School
Cherryville06-2011
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Creating Wo's and Po's for Accounting
- Managing the File for Project Manager
- Excel Sheets
Languages
English
Full Professional
Timeline
Job File Coordinator
Servpro
06.2023 - Current
Property Management Assistant
Elmington Property Management
07.2022 - 01.2023
Payroll Coordinator
MasTec
01.2022 - 07.2022
High School Diploma -
Cherryville High School
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