Open To Work
Nykema Hilts
Albany
Summary
Dynamic and reliable driver with a clean record and extensive experience at Uber and Lyft. Expert in GPS navigation and route optimization, ensuring timely rides while delivering exceptional customer service. Proven ability to manage time effectively and address passenger needs, fostering loyalty and satisfaction.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Driver
Uber And Lyft
05.2024 - Current
- Navigated city streets efficiently to provide timely rides to passengers.
- Ensured vehicle safety through regular maintenance checks and adherence to traffic regulations.
- Leveraged GPS technology to optimize routes, reducing travel time for passengers.
- Delivered exceptional customer service by addressing passenger needs and concerns promptly.
- Maintained accurate records of rides completed and earnings daily.
Stylist
Sean St Barbershop and Salon
11.2022 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Executed diverse styling techniques, meeting individual client preferences and trends.
- Maintained cleanliness and organization of workstations, ensuring a welcoming environment.
- Assisted in inventory management, tracking supplies to optimize operations.
- Developed personalized styling recommendations based on client consultations and hair analysis.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Preserved patient safety by following safety protocols.
Stylist Apprentice
Natural Insights
06.2019 - 11.2022
- Enhanced client satisfaction by providing personalized styling advice and recommendations.
- Developed strong customer relationships through attentive service and follow-up consultations.
- Maintained inventory levels for salon products, ensuring adequate supplies for stylists'' needs.
- Gained proficiency in various hair coloring techniques, enhancing the range of services offered to clients.
- Improved salon efficiency by maintaining cleanliness and organization of styling stations.
- Increased repeat clientele by building rapport with customers and providing consistent styling results.
- Completed advanced training courses in cutting, coloring, and styling techniques, elevating overall skillset as an apprentice stylist.
- Shadowed experienced stylists during appointments to learn best practices in client interaction and specialty treatments.
- Performed various hair treatments such as deep conditioning or smoothing treatments for improved hair health and appearance of clients'' locks.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
PCA
Attentive Care
05.2016 - 11.2019
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored and documented client health conditions, ensuring timely communication with healthcare professionals.
- Provided companionship and emotional support, fostering positive relationships with clients and families.
- Implemented care plans tailored to individual client needs, contributing to improved health outcomes.
- Utilized electronic health record systems for accurate documentation of client progress and care activities.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
PCA
Consumer Direct
03.2019 - 09.2019
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Stylist Apprentice
Changing Faces Hair Studio
06.2016 - 06.2019
- Assisted stylists in executing various hair treatments and services, ensuring client satisfaction.
- Learned and applied techniques for color application and styling under professional supervision.
- Maintained cleanliness and organization of workstations to promote efficiency in service delivery.
- Observed client consultations to understand preferences and provide relevant recommendations.
- Supported inventory management by tracking supplies and notifying stylists of low stock levels.
- Engaged with clients to build rapport and enhance their overall experience at the studio.
- Coordinated appointment schedules efficiently while accommodating last-minute changes when necessary.
Crew Member
Burger King
06.2016 - 11.2017
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Crew Member
Wendy's
04.2013 - 10.2015
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Stocked shelves to organize aisles in assigned department.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Fostered positive team environment by assisting coworkers during rush periods.
Crew Member
McDonald's
06.2008 - 01.2013
- Collaborated with team members to meet daily operational goals and enhance overall service efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Supported training of new crew members, leading to more efficient onboarding process.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Crew Member
Dunkin Doughnuts
09.2007 - 04.2008
- Provided exceptional customer service in fast-paced environment, ensuring positive experiences for all guests.
- Assisted in preparing food and beverages according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Trained new crew members on standard operating procedures and best practices for customer service.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Junior Counselor
Siena College
07.2003 - 08.2003
- Assisted in developing and implementing youth engagement activities.
- Supported counselors in maintaining a safe and positive environment for participants.
- Facilitated small group discussions to encourage communication among peers.
- Provided logistical support during events, ensuring smooth operations and participant satisfaction.
- Collaborated with staff to prepare materials for workshops and events.
- Supervised daily recreational activities, maintaining a safe environment for all participants.
- Maintained detailed records of camper attendance, participation levels, and behavioral incidents as required by the organization''s policies.
Education
No Degree - Construction Engineering
Boces
Albany, NYHigh School Diploma -
Albany High School
Albany, NYSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- GPS and route planning
- Transportation
Certification
Carpentry
Flagger
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$23/hr - $28/hrTimeline
Driver
Uber And Lyft
05.2024 - Current
Stylist
Sean St Barbershop and Salon
11.2022 - Current
Stylist Apprentice
Natural Insights
06.2019 - 11.2022
PCA
Consumer Direct
03.2019 - 09.2019
Stylist Apprentice
Changing Faces Hair Studio
06.2016 - 06.2019
Crew Member
Burger King
06.2016 - 11.2017
PCA
Attentive Care
05.2016 - 11.2019
Crew Member
Wendy's
04.2013 - 10.2015
Crew Member
McDonald's
06.2008 - 01.2013
Crew Member
Dunkin Doughnuts
09.2007 - 04.2008
Junior Counselor
Siena College
07.2003 - 08.2003
No Degree - Construction Engineering
Boces
High School Diploma -
Albany High School