Summary
Work History
Education
Skills
Community Service
Timeline
Generic

Nykera Brown

Buffalo,NY

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Work History

Administrative Assistant

IRAP - ADMINISTRATIVE ASSISTANT
10.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

No Degree - Business

Erie Community College
Buffalo, NY
05.2025

High School Diploma -

Mckinley Highschool
1500 Elmwood Ave
06.2018

Skills

  • Sales and Marketing
  • Customer Service
  • Inbound Phone Calls
  • Brand Representation
  • Problem-Solving Skills
  • Logging Call Information
  • Cash Handling
  • Inspection Protocols
  • Proofreading
  • Administrative Support
  • Sorting and Labeling
  • Purchase Orders Organization
  • Project Planning
  • Bookkeeping
  • Scheduling
  • Staff Training and Development
  • Meeting Planning

Community Service

Baby Sitter 

Timeline

Administrative Assistant

IRAP - ADMINISTRATIVE ASSISTANT
10.2023 - Current

No Degree - Business

Erie Community College

High School Diploma -

Mckinley Highschool
Nykera Brown