Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nykera Haynes

College Park,GA

Summary

Results-driven security professional with 7+ years of experience leading complex technology initiatives across telecommunications and automotive industries. Proven track record in IT project delivery, cybersecurity, and vulnerability management, with expertise in Agile and hybrid methodologies. Adept at translating business needs into secure, scalable technology solutions while ensuring compliance with industry standards. Recognized for fostering collaboration between technical and business stakeholders to accelerate digital transformation and optimize IT operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Information Security Advisor

Cox Automotive
06.2021 - 04.2025
  • Partnered with cross functional teams to resolve complex challenges, ensuring alignment between businesses priorities and technology solutions.
  • Led meetings with senior leaders and stakeholders to present risks and recommend solutions, strengthening trust and decision-making.
  • Spearheaded the vulnerability management program, overseeing end-to-end identification,prioritization, remediation, and validation of security flaws. Improving remediation compliance from 65% to 92% within 12 months.
  • Coordinated with cross-functional teams to implement remediation plans for 100% of high severity CVEs within SLA.
  • Streamlined patching governance by creating executive-level dashboards that tracked compliance across portfolios, cutting reporting time by 50%.
  • Built strong relationships across business units, acting as a liaison to bridge communication gaps between technical teams and non-technical leaders.
  • Developed dashboards and reporting tools that improved visibility, reducing executive response time to issues by 30%.
  • Recognized for clear communication, problem-solving and service oriented mindset, ensuring business needs were met without sacrificing quality or security.
  • Instituted risk assessment frameworks that enabled early detection of security control gaps, driving actionable improvements and compliance posture across enterprise environments.

Amazon Team Lead

D2D LLC
05.2020 - 06.2021
  • Supervised and coached a team of 25+ delivery drivers, maintaining a 98% on time delivery rate across an average of 3000 packages daily.
  • Managed daily dispatch,improving root efficiency by 20% while reducing overtime cost.
  • Monitored driver performance metrics (time, delivery rate, package accuracy, safety compliance) and achieved a 15% improvement in delivery accuracy within six months.
  • Assisted in hiring, on boarding, and training new drivers on Amazon's delivery protocols, technology, and safety requirements.
  • Enforced DOT compliance and Amazon safety standards, contributing to a 100% accident free record over a 12-month period.
  • partnered with operation managers to analyze performance data, leading to a 10% reduction in packages without optimization.


Compliance Analyst/IT Project Manager Intern

AT&T
01.2020 - 03.2021
  • Completed 8-week intensive AT&T project manager training covering products, services, customer engagement strategies, combined billing, integrative sales tools.
  • Supported management with events and employee incentive programs to drive sales.
  • Responsible for setting up hardware for AT&T's new hire class floor plan.
  • Communicated compliance policies and guidelines to management and designated departments.
  • Implemented Agile methodologies (Scrum/Kanban), increasing team velocity by 30% and reducing backlog items by 40% within the first two quarters.
  • Oversaw IT infrastructures upgrades supporting 20,000+ users nationwide,resulting in a 99.98% uptime across systems and services.
  • Enhanced project reporting through dashboard automation, reducing status update preparation time by 50% and improving executive visibility into project risks and KPIs.

Education

High School Diploma -

Westlake High School
Atlanta, GA
05-2015

No Degree - Criminal Justice

East Georgia State College
Statesboro, GA

IT Bootcamp - Information Security/ Cybersecurity

Emory University
Atlanta, GA
05-2021

Skills

  • Problem-solving aptitude
  • Professional demeanor
  • Incident management
  • Wireshark software
  • Written communication
  • Adaptability
  • Client relations
  • Analytical thinking
  • Conflict resolution
  • Team building
  • Self motivation
  • Vulnerability assessment
  • Data protection
  • Compliance monitoring
  • Rally
  • Salesforce
  • Wiz
  • Splunk
  • Kanban
  • GitHub
  • Disaster recovery
  • Professionalism
  • Reliability
  • Aqua
  • AWS

Certification

  • [Information Security and Cybersecurity], [Emory University] - [35 weeks]

Fundamentals of Information Security and Cybersecurity

  • [Certified Information Systems Security Professional] - [In Progress]

Timeline

Business Information Security Advisor

Cox Automotive
06.2021 - 04.2025

Amazon Team Lead

D2D LLC
05.2020 - 06.2021

Compliance Analyst/IT Project Manager Intern

AT&T
01.2020 - 03.2021

High School Diploma -

Westlake High School

No Degree - Criminal Justice

East Georgia State College

IT Bootcamp - Information Security/ Cybersecurity

Emory University
Nykera Haynes