Nykeria White
Courtland,MS
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Material Handler
Fedex
01.2023 - 08.2024
- Built strong working relationships with co-workers, team members and external customers
- Transported material in and out of warehouse using forklift and other equipment or vehicles
- Moved heavy loads and operated equipment with consistent use of company and OSHA standards
- Operated cranes, forklifts and other material handling equipment
- Recognized safety, shipment and storage issues and notified supervisor
- Transported inventory items to appropriate locations.
Server
Cracker Barrel
01.2022 - 01.2023
- Communicated professionally with customers, colleagues and supervisors
- Trained new servers in company policies, guest service standards and best practices
- Ensured accuracy of final bills before presenting them to customers for payment
- Collaborated with kitchen staff to communicate special requests or modifications from guests accurately.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Host
Chilis
01.2021 - 01.2023
- Offered flexible working hours to cover busy shifts during periods of high demand
- Actively participated in team meetings to discuss ways of improving overall guest experiences
- Performed opening and closing duties such as turning on lights, preparing outdoor seating areas, and locking doors
- Collaborated with management in planning events or promotions held at restaurant.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Food Runner
Chilis
01.2021 - 01.2023
- Communicated effectively with team members for smooth operation during busy periods
- Cross-trained in dining room role to provide skilled support when short-staffed
- Delivered food orders from kitchen to diner's table quickly and accurately
- Rotated between various stations as needed to support entire service team.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
bachelor -
Nursing
05.2027
High School -
south Panola High School
05.2023
Skills
- Material Handling
- Loading and unloading
- Cash Handling
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Assembly and production
- Guest Engagement
- Exceptional customer service
- Strong Work Ethic
Timeline
Material Handler
Fedex
01.2023 - 08.2024
Server
Cracker Barrel
01.2022 - 01.2023
Host
Chilis
01.2021 - 01.2023
Food Runner
Chilis
01.2021 - 01.2023
bachelor -
Nursing
High School -
south Panola High School
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