Nykesha Tutt
Huntsville
Summary
Accomplished Insurance Underwriter and Agent with a proven track record at American Collectors, adept in underwriting guidelines and delivering exceptional customer service. Excelled in risk assessment, policyholder satisfaction, and sales targets achievement. Skilled in Microsoft Office and CRM software, demonstrating strong time management and communication abilities.
Overview
8
8
years of professional experience
Work History
Insurance Underwriter
American Collectors
01.2021 - Current
- Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
- Enhanced policyholder satisfaction by promptly evaluating, analyzing, and approving insurance applications.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Enhanced customer satisfaction through timely communication and effective negotiation of policy terms.
- Maintained compliance with industry regulations and company guidelines during all underwriting activities.
- Utilized CRM software to manage client relationships.
- Increased profitability by accurately assessing potential exposure levels and determining appropriate premium rates.
Insurance Agent
Acceptance Insurance
01.2018 - 01.2021
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Utilized CRM software to manage client relationships.
Sales/Team Leader
Trophy Deals
06.2016 - 01.2018
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
Education
High School Diploma -
Skyline High School
Dallas, TX 05-2014
Skills
- Underwriting guidelines
- Microsoft office
- Customer service
- Time management
- Multitasking Abilities
- Excellent communication
Timeline
Insurance Underwriter
American Collectors
01.2021 - Current
Insurance Agent
Acceptance Insurance
01.2018 - 01.2021
Sales/Team Leader
Trophy Deals
06.2016 - 01.2018
High School Diploma -
Skyline High School
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