Nykevia Fleming
Jacksonville,FL
Summary
Accomplished professional with a proven track record at Florida State Prison, adept in emergency response and conflict resolution. Enhanced family stability and safety through effective crisis intervention and de-escalation techniques. Demonstrated excellence in maintaining composure in high-risk situations, significantly reducing contraband instances.
Overview
5
5
years of professional experience
Work History
Correctional Officer
Florida State Prison
06.2024 - 12.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Family Support Worker
Department of Children and Family Services
Jacksonville, FL
10.2022 - 06.2024
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Strengthened families'' resilience through crisis intervention, counseling, and referral services.
Pizza Delivery Driver
Pizza Hut
Jacksonville, FL
02.2020 - 02.2021
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Education
High School Diploma -
West Side High School
Jacksonville, FL05.2019
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Timeline
Correctional Officer
Florida State Prison
06.2024 - 12.2024
Family Support Worker
Department of Children and Family Services
10.2022 - 06.2024
Pizza Delivery Driver
Pizza Hut
02.2020 - 02.2021
High School Diploma -
West Side High School