Nykia Finley
Summary
Detail-oriented professional with a proven track record at BlueCross BlueShield of SC, excelling in accounting and data management. Recognized for enhancing financial accuracy and streamlining processes, while demonstrating strong teamwork and communication skills. Adept at maintaining patient confidentiality and ensuring compliance with regulations, contributing to organizational success.
Professional financial specialist with robust experience in managing accounts and financial records. Demonstrates strong ability to collaborate within teams and adapt to changing business needs while consistently achieving results. Skilled in accounts payable/receivable, financial reporting, and reconciliation. Known for reliability, efficiency, and strategic problem-solving in financial operations.
Overview
8
8
years of professional experience
Work History
Accounting Technician
BlueCross BlueShield of SC
09.2024 - Current
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Supported smooth payroll administration through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
- Ensured compliance with financial regulations by staying current on industry best practices and keeping abreast of changes in relevant laws.
Records Coordinator
Conduent
09.2021 - 09.2024
- Maintained detailed inventories of physical and electronic records, providing accurate tracking capabilities for internal audits or legal proceedings.
- Developed training materials for staff on proper records management procedures, fostering a culture of accountability and best practices.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted with the transition from paper-based to electronic health records systems, ensuring seamless integration.
Enrollment Specialist
BlueCross BlueShield of SC
11.2018 - 09.2021
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Streamlined the enrollment process for increased efficiency and enhanced user experience.
- Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
09.2017 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Applied Science - Nursing
Midlands Technical College
West Columbia, SC05-2021
High School Diploma -
Dreher High School
Columbia, SC05-2016
Skills
- Accounting and bookkeeping
- Data inputting
- Spreadsheet tracking
- Team collaboration
- Attention to detail
- Patient confidentiality
- Professionalism and etiquette
- Data entry
- Electronic recordkeeping
- Eligibility determination
Languages
English
Full Professional
Timeline
Accounting Technician
BlueCross BlueShield of SC
09.2024 - Current
Records Coordinator
Conduent
09.2021 - 09.2024
Enrollment Specialist
BlueCross BlueShield of SC
11.2018 - 09.2021
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
09.2017 - 11.2018
Associate of Applied Science - Nursing
Midlands Technical College
High School Diploma -
Dreher High School
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