Nykiah Chavis

• Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
• Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
• Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.

• 8 week paid internship program working with local governments such as public works, water treatment, Recreational parks, police, fire fighters, animal control, waste treatment, & maryland senators and governors.

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• Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
• Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Greeted, serviced, and thanked all customers.

• Preserved outlook of the store by dusting, styling mannequin designs, cleaning, and restocking merchandise.
• Greeted and interacted with customers to assist in selecting and locating merchandise.
• Enhanced team performance by collaborating with colleagues to achieve daily sales goals and complete tasks efficiently.

• Working with technology as a radio broadcasting
• Worked with children of varying ages, interests, skills, and developmental levels.
• Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers.

• Community Service Learning study abroad trip helping build a school for the low-poverty neighborhoods
• Promoted diversity and inclusion within study abroad programs by encouraging participation from underrepresented groups of students.