Summary
Overview
Work History
Education
Skills
Accomplishments
Salaryrequirements
References
Certification
Timeline
AssistantManager

Nykkiesha Giroux

Orange,N.J.

Summary

Proactive assistant manager with demonstrated leadership abilities, strategic planning expertise and problem-solving skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

Lifespire Inc
01.2016 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Scheduled staff shifts to ensure proper coverage.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the household.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized house environment to enhance the client's experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Direct care support

Lifespire Inc
05.2014 - 01.2016
  • Assisted clients with daily living skills
  • Interacted with ambulatory and non-ambulatory clients with sensory and range of motion activities, such as exercise and occupational arts and crafts.
  • Attended annual and semiannual meeting to discuss clients’ progress.
  • Escorted clients into the community to enhance purchasing and communication skills
  • Conversed with clients to reinforce positive behaviors and promote social interaction.
  • Improved overall client outcomes with consistent monitoring and timely interventions.
  • Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
  • Ensured regulatory compliance by maintaining accurate documentation and adhering to established policies.
  • Mentored junior staff members, fostering professional growth and skill development.

Housekeeper

Lifespire Inc
08.2013 - 05.2014


  • Provided a sanitized and a septic environment for the safety and wellbeing of patients, visitors, physicians and employees.
  • Performed a range of housekeeping duties including waste removal, dusting, cleaning and cleaning of fixtures and surfaces
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked client's rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

Early Childhood Education

MEDGAR EVERS COLLEGE
Brooklyn, New York

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Employee Scheduling
  • Employee Performance Evaluations
  • Project Management
  • Schedule oversight

Accomplishments

  • Displayed flexibility in changing work hours and filling in for absent employees while maintaining a positive and helpful attitude.
  • Awards for cash handling accuracy

Salaryrequirements

Negotiable

References

Available upon request

Certification

  • CPR/AED Certification
  • First Aid Certification
  • AMAP Certification
  • SCIP Certification

Timeline

Assistant Manager

Lifespire Inc
01.2016 - Current

Direct care support

Lifespire Inc
05.2014 - 01.2016

Housekeeper

Lifespire Inc
08.2013 - 05.2014

Early Childhood Education

MEDGAR EVERS COLLEGE

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Nykkiesha Giroux