Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nykolas Murray

Athens,GA

Summary

Results-driven Assistant Project Manager with a strong focus on quality control and project monitoring. Known for attention to detail and proactive problem resolution, contributing to successful project outcomes and enhanced customer experiences.

Overview

8
8
years of professional experience

Work History

Assistant Project Manager

Reinicke Athens Inc.
Athens, GA
03.2024 - Current
  • Supported documentation efforts, maintaining detailed records of project developments and changes.
  • Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
  • Generated weekly and monthly status reports for helpful progress tracking.
  • Monitored project progress, ensuring adherence to timelines and quality standards.

Sales

Athens Dodge
Athens, GA
08.2020 - 01.2021
  • Conducted vehicle demonstrations, showcasing capabilities and addressing customer inquiries.
  • Developed strong product knowledge to effectively communicate features and benefits to customers.
  • Utilized CRM systems to track leads, manage follow-ups, and maintain client records.
  • Collaborated with finance team to facilitate financing options for customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Customer Service Associate

Lowes Home Improvment
Athens, GA
01.2018 - 03.2024
  • Assisted customers in locating products and resolving inquiries efficiently.
  • Provided detailed product knowledge to enhance customer satisfaction.
  • Trained new associates on customer service protocols and operational procedures.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Managed multiple customer queries simultaneously, ensuring timely and accurate responses.

Education

Associate of Science -

University of North GA
Watkinsville, GA

High School Diploma -

Madison County High School
Danielsville
05-2018

Associate of Science -

Athens Technical College
Athens, GA

Skills

  • Project monitoring
  • Quality control
  • Project reporting
  • Billing management
  • Team collaboration
  • Phone and email etiquette

Timeline

Assistant Project Manager

Reinicke Athens Inc.
03.2024 - Current

Sales

Athens Dodge
08.2020 - 01.2021

Customer Service Associate

Lowes Home Improvment
01.2018 - 03.2024

Associate of Science -

University of North GA

High School Diploma -

Madison County High School

Associate of Science -

Athens Technical College