Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Volunteer Work
References
Timeline
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Nyla Collier

Meridianville,AL

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Seasonal Camp Counselor

Hogan Family YMCA
Madison, AL
05.2024 - Current
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Conducted pre-camp orientation sessions for new campers and parents.
  • Assisted in developing weekly lesson plans for various age groups.
  • Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.

Assistant Manager

Catering by Narvell
Huntsville, AL
06.2021 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Planned menus based on customer preferences, nutritional value and budget constraints.
  • Verified and recorded cash totals from daily receipts.
  • Performed currency exchange, cashed checks, and issued money orders.
  • Maintained accurate records of all transactions processed throughout the day.

Medical Receptionist

Creekside Family Practice
Huntsville, AL
09.2024 - 11.2024
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Checked patients in and out for appointments and collected co-payments.

Drive-Thru Cashier

Jim N Nicks Bar-B-Q
Alabaster, AL
01.2024 - 04.2024
  • Greeted customers, took orders, and provided product information.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Received payment from customers and made change as needed.
  • Took orders, prepared foods and processed payments in full-service establishment.

Education

Some College (No Degree) - Kinesiology

Calhoun Community College
Huntsville

Some College (No Degree) - Kinesiology

University of Montevallo
Montevallo, AL

Skills

  • CPR
  • Outstanding communication and interpersonal skills
  • Positive and professional
  • Customer/Client relations
  • Organization skills
  • Time management skills
  • Customer service excellence
  • Computer Skills
  • Calm Under Pressure
  • Dependable and Responsible

Affiliations

  • Basketball
  • Art
  • Reading
  • Cooking
  • Church Activites
  • Baking

Accomplishments

  • All Academic Player of 2019-2023
  • All State Team 2021-22
  • A Honor Roll 2019-2023
  • 1,000+ pt Record
  • MVP
  • All State Team 2021-2022

Certification

  • CPR Certification
  • AED Certification

Languages

English
Full Professional

Volunteer Work

  • Building Beds with an organization called, "Sleep in Heavenly Peace" because no kid will sleep on the floor!

References

References available upon request.

Timeline

Medical Receptionist

Creekside Family Practice
09.2024 - 11.2024

Seasonal Camp Counselor

Hogan Family YMCA
05.2024 - Current

Drive-Thru Cashier

Jim N Nicks Bar-B-Q
01.2024 - 04.2024

Assistant Manager

Catering by Narvell
06.2021 - Current

Some College (No Degree) - Kinesiology

Calhoun Community College

Some College (No Degree) - Kinesiology

University of Montevallo
Nyla Collier