Nyla Goode

• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Implemented successful business strategies to increase revenue and target new markets.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Supervised cash handling processes to ensure accuracy of transactions.
• Mitigated business risks by working closely with staff members and assessing performance.
• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Managed multi-million dollar in sales in Cardiovascular, asthma and pain

meds

Lead for statin medication Zocor

Coached and mentored new hires., conduct ed performance evaluations, and

establish inclusive work culture

Coordinated with cross-functional teams to identify process gaps and develop

solutions, resulting in achieving market share goals and formulary status

Communicated with doctors, nurses and office staff, builded rapport and long-

term relationships, and achieved client satisfaction

Won Vice President's award for exceeding sales goals in addition to

contributing for overall Merck non-sale objectives

Product lead on Zocor, recieving awards of excellence for implementing Zocor

intiatives

Facilitated product workshops at distict and national meetings

Interviewd prospective candidates

Launched Vioxx, Zetia and held reponsiblities for other hypertension

• Sold high-end clothing, fragrances, and cosmetics
• Managed multiple fragrance vendors
• Worked part-time during school and full-time following graduation
• In charge of several fragrance lines, meeting sales initiatives for each and managing inventory
• Member of the elite sales team
• Built and nurtured client relationships