Summary
Work History
Education
Skills
Timeline
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Nyla Gosa

North Miami Beach

Summary

Dynamic Front Desk Receptionist with a proven track record at Realign Chiropractic Center, excelling in customer service and appointment scheduling. Recognized for creating a welcoming environment and enhancing patient experiences through effective communication and meticulous attention to detail. Skilled in data entry and problem-solving, ensuring seamless office operations.

Work History

Front Desk Receptionist

Realign Chiropractic Center
Miramar
05.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Patient assistance and equipment setup (vibe plate, electrode pads, massage chairs)
  • New patient intake and identification verification
  • Appointment scheduling
  • Front desk reception
  • Medical document preparation (MRI scripts)
  • Data entry and file management
  • Office cleaning and organization
  • Social media management and content creation
  • Arranging patient transportation (Uber scheduling)
  • Provided friendly, compassionate, and patient focused care to ensure a welcoming environment

Education

Bachelor of Science - Computer Science

New Jersey City University
Jersey City, NJ
05-2028

Skills

  • Customer service
  • Detail-oriented approach
  • Time management
  • Effective communication skills
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Appointment scheduling
  • Verbal and written communication
  • Administrative skills

Timeline

Front Desk Receptionist

Realign Chiropractic Center
05.2025 - Current

Bachelor of Science - Computer Science

New Jersey City University