Nyla Green
Glen Allen,VA
Summary
Service-oriented individual skilled in hospitality management and administrative tasks. Known for critical thinking and effective communication, successfully managing guest relations while supporting legal operations through meticulous record-keeping and data entry.
Overview
2
2
years of professional experience
Work History
Hostess
Sedona Taphouse
Glen Allen, Virginia
06.2024 - Current
- Greeted and seated guests promptly upon arrival.
- Ensured cleanliness and organization of host station to create welcoming environment for guests.
- Addressed guest inquiries and resolved concerns, enhancing overall guest experience.
- Communicated hours, wait times, and specials to effectively manage guest expectations.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Legal Intern
Henrico County Circuit Court
Richmond, Virginia
06.2024 - 08.2024
- Organized case files and maintained accurate records to support efficient court schedules.
- Attended court hearings to observe procedures and provided assistance to attorneys as needed.
- Conducted administrative tasks, including filing, data entry, and correspondence management.
- Attended court proceedings to gain insights into legal practices and support attorneys.
Education
Bachelor of Arts - Public Policy & Leadership, Minor in Statistics
University of Virginia
Charlottesville, VA05-2029
Skills
- Legal research
- Report writing
- Data analysis
- Conflict resolution
- Critical thinking
- Team collaboration
- Customer service
- Strong multitasking
- Hospitality management
Timeline
Hostess
Sedona Taphouse
06.2024 - Current
Legal Intern
Henrico County Circuit Court
06.2024 - 08.2024
Bachelor of Arts - Public Policy & Leadership, Minor in Statistics
University of Virginia