Nyla Munoz
Pasadena,TX
Summary
Experienced professional well-versed in performing triage, collecting intake information and caring for patients. Good communicator with organized nature and strong prioritization and multitasking skills. Sound judgment, caring nature and superior work ethic.
Overview
6
6
years of professional experience
Work History
Licensed Practical Nurse
Baywind Village Skilled Nursing and Rehabilitation
League City, TX
03.2024 - Current
- Performed physical assessments, including vital signs and health history documentation.
- Administered medications and treatments according to established protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Maintained a safe environment by following infection control policies and procedures.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
Office Assistant
IPlumb
Pasadena, TX
08.2018 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Handled all correspondence, answering phones and emails
- Managed 11 employee calendars and all daily job scheduling
- Communicated customer concerns with the project managers to improve efficiency and customer service
- Managed daily data entry and kept clerical information accurate and up-to-date.
Hostess Manager
Ichibon
Pasadena, TX
07.2019 - 06.2022
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
Education
License Vocational Nursing - Nursing
San Jacinto College District
Pasadena, TX12.2023
Associate Of Health Science - Health Science
San Jacinto College District
Pasadena, TX05.2021
Skills
- BLS certification (2023)
- Direct Patient Care
- Medical Terminology
- Time Management
- Medication Administration
- Tracheostomy Care
- Counting narcotics
- Immunization Administration
- Documenting incidents
Timeline
Licensed Practical Nurse
Baywind Village Skilled Nursing and Rehabilitation
03.2024 - Current
Hostess Manager
Ichibon
07.2019 - 06.2022
Office Assistant
IPlumb
08.2018 - Current
License Vocational Nursing - Nursing
San Jacinto College District
Associate Of Health Science - Health Science
San Jacinto College District
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