Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nyla Soeun

Gibbstown

Summary

Precision-driven Soldering Technician known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in surface-mount technology, through-hole soldering, and quality inspection. Excel in problem-solving, teamwork, and adaptability, ensuring seamless integration into fast-paced work environments and contributing to team success. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Mechanical Assembler

Rieker Inc
Ashton
11.2024 - Current
  • Followed assembly instructions and blueprints for accurate product construction
  • Conducted quality checks on finished products for compliance with specifications
  • Maintained a clean and organized work area to ensure safety standards
  • Collaborated with team members to ensure efficient assembly processes
  • Read blueprints and diagrams to determine proper assembly techniques.
  • Documented assembly processes and reported discrepancies to supervisors
  • Communicate effectively with supervisors regarding any issues that arise during the assembly process.
  • Follow safety regulations when operating equipment and handling materials.
  • Test assembled machinery for proper operation prior to shipment or installation.
  • Looked for faulty components in assembly processes to prevent accidents and errors.

Soldering Technician

Rieker Inc
Ashton
08.2024 - 10.2025
  • Operated soldering equipment to assemble electronic components efficiently.
  • Utilized rework techniques such as desoldering and soldering with hot air, wave solder, manual soldering iron and other methods as needed.
  • Repaired electronic equipment and point-of-sale terminal components via soldering and other detail assembly processes.
  • Performed soldering of through-hole and surface mount components to printed circuit boards according to customer specifications.
  • Cleaned and inspected parts and assemblies at each production stage and documented production defects.
  • Ensured compliance with company policies and procedures regarding health, safety, quality control, environmental protection and security regulations.
  • Reviewed blueprints and schematics for accuracy prior to assembly operations.
  • Coordinated with engineering team to identify new design possibilities that would improve product reliability or reduce costs.
  • Improved work productivity by operating power grinders, files, wire brushes, chemical solutions and cleaning compounds.
  • Adhered to all ISO9001 Quality System Standards during fabrication processes.
  • Calibrated soldering irons in accordance with IPC standards.

Customer Service Representative

Please Touch Museum
Philadelphia
01.2023 - 07.2024
  • Maintained product knowledge to provide accurate recommendations to customers.
  • Handled returns and exchanges following company policies and procedures.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong customer relationships to encourage repeat business.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

High School Diploma -

Paulsboro Highschool
Paulsboro, NJ
06-2021

Skills

  • Customer interaction
  • Problem solving
  • Time management
  • Effective communication
  • Attention to detail
  • Blueprint reading
  • Process documentation
  • Hand tool use
  • Problem-solving abilities
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Interpretation of blueprints, wiring diagrams, and drawings

Languages

khmer
Native/ Bilingual

Timeline

Mechanical Assembler

Rieker Inc
11.2024 - Current

Soldering Technician

Rieker Inc
08.2024 - 10.2025

Customer Service Representative

Please Touch Museum
01.2023 - 07.2024

High School Diploma -

Paulsboro Highschool

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