Summary
Overview
Work History
Education
Skills
Timeline
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Nyla Travis

Denham Springs,LA

Summary

Detail-oriented administrative support team member offering solid background in office environments supporting efficient business operations. Accustomed to handling routine needs, as well as special projects, event planning, and travel arrangements. Devoted to team efficiency and promoting positive business relations.

Overview

9
9
years of professional experience

Work History

Delivery Associate

Shipt Inc
03.2020 - Current
  • Protected customer packages from damage with safe handling and proper load balancing.
  • Avoided delivery errors by closely following scanning, tracking, and documentation procedures.
  • Projected professional image to customers by keeping vehicle clean and well-maintained.
  • Delivered packages to customer doorsteps and business offices.
  • Established and maintained outstanding relations with customers.
  • Reviewed and verified invoices and purchase requests to ensure accuracy.
  • Contacted customers to confirm delivery details
  • Maintained delivery logs and records.

Transaction Coordinator

CLM Realty Co
10.2019 - 09.2023
  • Collected, organized, and managed all required documents for real estate transactions, ensuring they are complete and compliant with regulations.
  • Monitored and managed transaction timelines to ensure that all deadlines are met, including inspections, appraisals, financing, and closing dates.
  • Served as the main point of contact for all parties involved in the transaction, providing regular updates and addressing any questions or concerns.
  • Scheduled and coordinated appointments for inspections, appraisals, and closing dates.
  • Ensured that all transactions comply with state and federal regulations, as well as brokerage policies.
  • Maintained accurate and organized records of all transactions for future reference and auditing purposes.
  • Provided exceptional customer service to clients, ensuring they were informed and comfortable throughout the transaction.
  • Collaborated effectively with realtors to ensure seamless operation and timely completion of tasks.

Administrative Assistant

Favorite Healthcare Staffing
03.2021 - 05.2021
  • Promoted productivity by handling all administrative tasks, including schedules and correspondence.
  • Met legal requirements by correctly completing important forms.
  • Maintained accurate, compliant accounts, inputting new transactions each day.
  • Handled communications between staff and patients.
  • Gathered information from patients, processed registration paperwork, and scheduled future appointments.
  • Protected patient data through strict compliance with HIPAA requirements.

Cash Wrap Supervisor

Victoria's Secret & PINK
11.2019 - 03.2020
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.

Sales Associate

Victoria's Secret
11.2017 - 03.2020
  • Helped customers navigate store, complete sales, and process returns.
  • Located hard-to-find items for customers, checking sister stores and other businesses to satisfy unique needs.
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
  • Developed customer base by connecting with multiple customers per day.
  • Increased revenue with proactive follow up on previous purchases and maintaining contact with frequent customers.
  • Proactively engaged with customers based off of their cues.
  • Created memorable customer experiences by offering personalized sales support.

Shift Leader

Newk's Eatery
02.2015 - 10.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.

Education

Bachelor of Science - Human Resources Management

Louisiana State University
Baton Rouge, LA
05.2026

Skills

  • Customer Support
  • Creative Thinking
  • Strong Communication
  • Team Leadership
  • Information and Records Management
  • Time Management
  • Adaptability
  • Adaptability

Timeline

Administrative Assistant

Favorite Healthcare Staffing
03.2021 - 05.2021

Delivery Associate

Shipt Inc
03.2020 - Current

Cash Wrap Supervisor

Victoria's Secret & PINK
11.2019 - 03.2020

Transaction Coordinator

CLM Realty Co
10.2019 - 09.2023

Sales Associate

Victoria's Secret
11.2017 - 03.2020

Shift Leader

Newk's Eatery
02.2015 - 10.2017

Bachelor of Science - Human Resources Management

Louisiana State University

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