Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
Custom
References
Timeline
Generic

Nyla Elaine Johnson

San Diego,California

Summary

  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
  • Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
  • Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
  • Focused patient service representative with several years of experience supporting patients in healthcare settings. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through care and treatment process.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Driver

Uber Eats
San Diego, CA
06.2023 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Transported and safely delivered items to prevent damage or loss.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Kept accurate logs of all deliveries and trips.
  • Contacted customers prior to delivery to coordinate delivery times.

Receptionist

Southern Hospitality Property Investment
San Diego, CA
01.2021 - Current
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
  • Scheduled and confirmed appointments and meetings for management team.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Front Desk Receptionist

Family Health Clinic
San Diego, CA
01.2022 - 06.2023
  • Greeted customers warmly and made them feel welcome.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Facilitated patient admission, transfer, and discharge processes.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

Education

High School Diploma -

San Diego Charter School
San Diego, CA
05.2021

Some College (No Degree) - Diagnostic Medical Sonography

San Diego Mesa College
San Diego, CA

Skills

  • Adobe Photoshop expertise
  • Brand awareness
  • Directorship
  • Relationship management
  • Communication skills
  • Teambuilding
  • Critical thinking
  • Scheduling
  • Bookkeeping
  • Data Entry
  • Information Protection
  • Calendar Management
  • Meeting Preparation
  • Multi-line telephone skills
  • Greeting and Seating Clients
  • Business operations understanding
  • Performance Improvement
  • Verbal and written communication
  • Spreadsheet tracking
  • Claims Processing
  • Insurance Verification
  • Post-Discharge Care Coordination
  • Medical terminology knowledge
  • Quality Assurance
  • HIPAA Compliance
  • Insurance company knowledgeable
  • Phone and Email Etiquette
  • EMR Updating
  • Fee Collection
  • Office Administration

Affiliations

  • Cancer survior (2006 - 2007 chemotherapy )
  • Singer/ Actor ( 2007 - Present )
  • Babysitter ( 2014 - present)
  • Performed at Disneyland solo ( 2015 )
  • Won Prom Queen ( 2021 )
  • voltuneered at FBE foundation ( 2021 - 2022)
  • Study Songraphy ( 2022 - Present )

Accomplishments

  • I was on the Today's show in New York at age 6 years old.
  • I received cognition and was on a few commercials for ST. Jude.
  • I won the Spelling Bee in 2009.
  • I've played 4 main character roles in theatre.
  • I won Prom queen in 2021.
  • I have walked in 2 league fashion shows for swim week.
  • I also produce and write my own music today.

Certification

  • CPR certified
  • Bartending Licenses
  • Getting CCBMA Licenses soon

Languages

English
Full Professional

Custom

  • up too 100 hours of volunteer work.
  • customer service exquisite skills
  • I am very professional
  • I am a open minded and accept everyone for who they are!
  • very exceptional manners
  • very adaptive

References

References available upon request.

Timeline

Delivery Driver

Uber Eats
06.2023 - Current

Front Desk Receptionist

Family Health Clinic
01.2022 - 06.2023

Receptionist

Southern Hospitality Property Investment
01.2021 - Current

High School Diploma -

San Diego Charter School

Some College (No Degree) - Diagnostic Medical Sonography

San Diego Mesa College
Nyla Elaine Johnson