Summary
Overview
Work History
Education
Skills
Interests
Extracurricular activities
Timeline
AccountManager

Nyla Elise' Parks

548 Derbyshire Rd,FL

Summary

Proven customer service expert from Solberry Bowls, adept in team collaboration and multitasking proficiency. Skillfully enhanced team productivity and customer satisfaction through effective communication and problem-solving. Achieved significant improvements in service delivery by leveraging time management skills and a focus on strategic task prioritization.

Overview

2
2
years of professional experience

Work History

Host

Ocean Deck Resturant
11.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Coustomer Service

Solberry Bowls
04.2023 - 09.2024
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.

Education

High School Diploma -

Seabrease High School
Ormond Beach, FL
05-2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Watching Movies and TV Shows
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Enjoy participating in for overall physical and mental well-being

Extracurricular activities

I have participated in Cheer leading for four years at my High School. I enjoy the competitive side of Cheer leading and was fortunate to be a part of two different organizations, currently with Top Gun All Stars of Orlando ending in March 2025.The Beach/sun is my solitude along with camping.

Timeline

Host

Ocean Deck Resturant
11.2024 - Current

Coustomer Service

Solberry Bowls
04.2023 - 09.2024

High School Diploma -

Seabrease High School
Nyla Elise' Parks