Nylah Johnson
Chicago,IL
Summary
Dynamic and results-oriented professional with a proven track record at Depriest Elementary School, where I empowered parents and fostered community trust. Excelled in multitasking and problem-solving, enhancing customer experiences in fast-paced environments. Demonstrated exceptional teamwork and organizational skills, significantly improving service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Parent Mentor
Depriest Elementary School
10.2024 - Current
- Empowered parents by providing resources and guidance on navigating the education system effectively.
- Enhanced parent understanding of school policies by conducting informative workshops and seminars.
- Facilitated peer mentorship opportunities for experienced parents to share knowledge with those new to the role.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Retail Sales Associate
Jewels Osco
05.2023 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Temporary Worker
Soldier Field Stadium
08.2022 - 11.2022
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Crew Member
MLK Skating Rink
06.2021 - 07.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Simpson Academy For Young Women
1321 S Paulina Ave 05-2024
Skills
- Active learning
- Self-awareness
- Positive reinforcement
- Child development
- Parenting techniques
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Active listening
Languages
English
Full Professional
Timeline
Parent Mentor
Depriest Elementary School
10.2024 - Current
Retail Sales Associate
Jewels Osco
05.2023 - 07.2023
Temporary Worker
Soldier Field Stadium
08.2022 - 11.2022
Crew Member
MLK Skating Rink
06.2021 - 07.2021
High School Diploma -
Simpson Academy For Young Women
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